Medisave US LLPReviews of medisave.net

Unreasonable amount of time before packaging and delivering product.

I'm not sure why USPS had my address down wrong. It was missing one number but luckily I signed up for text notifications. I received a notification of incorrect address at work, and was unable to make a call so I had a friend call the post office for me to provide the correct address. The item did not arrive on time and I had to pick it up from the post office the next day. I ordered a stethoscope (they ship free) and while prices were competitive, if I had ordered something else like scrubs or other supplies and had to pay for shipping, I would have been extremely dissatisfied. Also, if I hadn't signed up for text notifications, my item would have been sent back to Medisave! I did do some comparisons between Medisave and other online shops. Scrub prices are about the same. Stethoscope engraving is $5 cheaper than most places. I was pleased with the engraving.

good product good price on stethoscopes engraving with name IS EXPENSIVE shipping is EXPENSIVE

My 3200 amplified Littmann stethoscope was awesome but the laser etching was not good! The beginning and the end of the etching was faded. When you pay good money you expect a good finished product.

I ordered my stethoscope under the impression that it was not on back-order since there was no indication that it was. I had to contact Medisave repeatedly to find out information about the status of my order only to be told that somebody else would responding to me. After 3.5 weeks, I have finally received my product and love it but wonder if it was really worth the wait and the hassle. I will not be ordering anything from Medisave again.

I am a first time customer. I purchased a stethoscope as a Christmas gift for my daughter. She is a registered nurse at County USC hospital in Los Angeles. The stethoscope was suppose to be laser inscribed with my daughters name surrounded by hearts. It was shipped fast enough to me, but there was no laser inscription on the stethoscope. I checked my packing slip/order and there was no indication of an inscription noted. I checked the billing and Saw that I was charged for it. This was a huge disappointment for myself and my daughter. I placed a call on 12/23 to the company to try to get the lack of inscription on the stethoscope resolved. I received an email that they had received my phone message and would call me back as soon as possible. So far I have not received a callback. Being that I was the first time customer, I was also offered a 5% discount on my order. I clicked on the offer button for the 5% and got my discount code, but there was no place to load it in my online order. I assumed that it would automatically show up on my billing receipt. When I saw the billing after I paid online, I saw that I was not credited with the 5% discount. So I placed a ticket online to get it resolved. The next day a customer service representative resolved the error ticket for me. I was given a refund to my PayPal account. Just another aggravation that any new customer would not want to deal with on their first transaction with a new company. Not a goot dtart for a possible long teem customer!

I received my stethoscope fast, engraving with awesome but unfortunately the color displayed online is not the color I ordered. It was a more darker metallic burgendy color not light pink as discription entails.

I ordered a stethoscope and had it engraved. I payed with amazon payments and I received a confirmation from amazon immediately that I had payed Medisave. The only problem I had was that Medisave themselves did not send me an email until about 3-4 days later that they received my order. They also require signature on delivery which made it a little hard to receive the item. Their customer service line was not working properly the first 3 times I called. I used live chat but they were unable to help due to the item shipping in the US. I think that if they are selling a product to US consumers there should be better support. The product was received in a timely manner a day earlier than I expected and the product was in pristine new in box condition and works amazing.