Medisave US LLPReviews of medisave.net

I tried to order an engraved stethoscope last week as a Christmas gift and it says on their website order will be shipped out within 24 hours and the item was supposed to arrive before Christmas. Fast forward to today and they said my order wasn’t even processed yet and that they are doing orders for expedited shipping first, so basically I got bumped to the end of the line and probably wouldn’t have been even shipped until next week. Their website states they will inform you if there are any delays which they did not obviously and the manager simply said “we’re too busy to contact everyone.” They then offered to ship it out today but with standard shipping it wouldn’t arrive until after Christmas now and then tried extorting additional money from me to have me pay for expedited shipping since they couldn’t have it “eat into their profits.” It seems like a great way to extort additional money from customers around the holiday by saying they can’t guarantee their 24 hour ship time despite advertising it on their website and then not informing customers of any delays, and then extorting them for additional shipping costs. Anyways just an FYI in case anyone is thinking about ordering anything from medisave.net, think twice and choose another authorized littman dealer! I just reordered with mystethescope.com and they are shipping out the next morning!

Terrible customer service. I bought the digital core stethoscope and made the mistake of getting a free engraving. I didn’t like the acoustics of the stethoscope, but because I got the free personal engraving, they would not take it back, even though I was willing to pay to have the engraving removed. What a scam!

System was not working properly when trying to order unit even though the attempt was made on numerous devices. Then the order submitted twice after almost 48 hours later, which on the website states orders received by a certain time will be shipped within the same business day confirming the system error. Another reason I could tell the order “didn’t” go through properly was that the cart never emptied. I received an email notice from Robert Kaiser after still not knowing the order had gone through asking about the duplicate orders which caught me by surprise and at first I was thankful for but quickly turned out to be unprofessional with the way he handled the situation after I explained with respect I no longer needed the orders because I had bought the unit elsewhere due to not ever receiving confirmation of the order and time sensitive matter. Not once an apology was offered and basically was told to deal with it. Now I’ve got two stethoscopes and only one set of ears.

Ordered a stethoscope with engraving for my fiancé/for Mother’s Day. Although shipping was timely, they sent the completely wrong order. Wrong stethoscope and wrong engraving. Now, I can’t get the correct model until I take time out of my job to drive to the post office and mail the incorrect unit back to them.

The engraving on the stethoscope is the wrong name. I have tried to email and call with no response! You can reach me at 903-276-6863 to respond love this program. Thank you, Tricia Hunley

I ordered the item on 03/05/2022. And today is 03/16/2022 still waiting for the item. I don’t understand. I had borrow a stethoscope from a friend to use for my BSN clinical.

The worst experience ever. I did order for 3M Littmann Classic II Infant Stethoscope and it is not delivered yet since 21 october although it mentioned in tracking that it is delivered since 23 october.. I contact customer service to get the stethoscope or to get my money back. The reply was that the company will do investigations but nothing was done and they didn’t even reply me.. simply the worst

What a misleading company! I wanted to buy some nasal only lateral flow tests.I looked for the Flowflex brand.On their pictures of what they had they showed a box which looked the same dimensions as all of my other lateral flow test boxes. With post and packaging(only the UK) they charged me £5+ and what arrived was one Flowflex test in a box which is actually 12cmx8cmx2cm! I ask you-who buys 1 lateral flow test in the post?! They knew what they were doing. This was most likely a sample product. Looking back I was able to read that there was one test in the box but why are they letting the general public be misled? Clearly for a little bit more greedy profit. Yes, I am angry. I might add - (as an edit) that the price I paid wasn't the reduced price now stated for the "out of stock" item. I paid more than £1.99 so with the postage on top it amounted to more than £5. I cannot quote the exact price over £5 because the company never sent me a receipt - only a dispatch notification and then the package itself has no record of price paid - only a delivery note. Also, there is no way of knowing the size of the box - and a picture of one plastic test would surely be all you need to show if you had 7 of them in there. I assume they are now "out of stock" because someone else has made the same mistake as me. A courteous response to an error made by a customer because of a misleading picture(I ask again - Who would really want to buy a single test and have it sent by post?) would have been the least I expected and maybe an endeavour to make the mistake less easy to make for future customers.