Medisave US LLPReviews of medisave.net

They sent me the wrong product and I had to pay the shipment to send it back to them. So I could finally get my right order

I have purchased from medisave before and this was by far the worst experience in regards to shipping. I purchased something 11 days ago that was supposed to arrive within 2 business days( i paid for rush delivery and and express delivery ) i have yet to receive this graduation gift for a new nurse. I paid the extra money thinking it would be here in a timely manner because it was urgent and it didnt. I am very upset about this. I dont think i will ever purchase anything from here again.

I ordered my new stethoscope on April 9. They sent me an email, requiring the conformation of the order, I responded right away that I did order the item. On April 10 they sent me an email that the address is wrong and i need to correct it, I missed this email among my other emails and realized only on April 23 that it has been sent two weeks ago, when I started wondering where is my order. I responded to the email with the correct address. But I guess they didn't receive it again, so I called. They added the address and told me that they will send it over right away, i didn't get anything and called again on May 5. They said that they didn't send the item because it wasn't in the stock (thanks for letting me know!) and now they have it and will send it. I finally received it on May 7, it only took them a month to fulfill my order.

May 6, 2015 I ordered a stethoscope for my daughter-in-law who just was accepted into nursing school for fall term. Stethoscope was exactly what she wanted, engraved nicely too. However, my email below describes the problem I encountered. NO ONE has addressed this issue to this date and I contacted them twice now. So I got ripped off by paying additional shippage for this item! And that was the whole point to ordering online and paying the additional monies for the shippage; to get the item here quicker!! To Whom It May Concern, I ordered a stethoscope on the 15th & paid for three (3) day shippage. delivery. My stethoscope wasn't delivered on Sat the 18th (3) days later! Now if it's delivered tomorrow no one will be home to sign for it! I'm very upset. This was a gift for my daughter who was just accepted into nursing school. Now what? Isn't this just great. Had I known the stethoscope wasn't going to be delivered within the promised 3 days I wouldn't have ordered it. Sincerely, Sally

Never told order required signature. Sent 3 weeks ago still haven't received as post office never delivered it again. I needed it ASAP not a month later

I placed an order for a stethoscope and although other items that are not available at the time are labeled on the site as such, the one I chose apparently was not. I ordered it and submitted my payment and was then emailed days later stating it was unavailable. I hadn't heard anything about what to do next or what to expect or what my options were so I contacted the help center and received an email from Robert Kaiser who was rather rude and very unhelpful. I don't plan on ordering from this company again in the future and I do not appreciate smart allick comments when I am asking legitimate questions concerning my order.

I find the shipping policies frustrating

I sent 2 emaila and have not received aresponse. The shipping instructions arexpected inaccurate.