Medisave US LLPReviews of medisave.net

I suggest you make it more clear than someone must be home to sign for the shipment. My purchase is still at the post office until I have a chance to leave work and pick it up. Your required a signature delivery receipt.

On tracking information, it says that my package was delivered on the 15th of October but I didn't receive anything. I asked the people responsible for packages at my complex and they didn't have it. I called USPS to open an investigation. It's the 20th I was supposed to get 5 days ago. Not the best experience.

I have so many things to say about my first and last experience with Medisave. Does anyone actually work at a location in the US for this "company"? I asked for a status update on a late order and received information that contradicted the actual USPS tracking information with NO followup. Then I contacted the "live chat customer support" which is actually an "answering service" type operation based in India I was told the product had been delivered, once again, contradicting the information on the USPS website. I requested an immediate cancellation and was told that I would need to wait until the next business day! I cancelled thru my CC company. The product is supposedly now available for pickup at a post office 90 miles away! This is a medical tool used daily to save lives. I will never buy here again. And before anyone asks, I have everything to back this experience up, in writing!

Made a mistake on engraving, and had stethoscope arrive 15 days later than I anticipated.

I ordered an engraved otoscope and they sent it un-engraved.

I needed my blood pressure cuff and stethoscope in a set amount of time. Re-assured by customer service that by ordering an in stock product and paying for $20+ over night shipping I would be guaranteed to have them in time I ordered both from the sight because of the fantastic pricing. The next day comes and only the stethoscope shows up at my door. Over a week later and I still have no blood pressure cuff. I was told it wasn't in stock and would ship out as soon as it was in stock. Well, it is still listed as in stock online. And, when I called pretending to be another customer they where more then happy to assure me they had that product in stock. I am so horrified at the service I have received with this company and have not received any answers except we can not ship a product we don't have, and we can not reimburse you for a product you can't return yet.

My wife bought me a Littmann 3200 as a birthday gift. The stethoscope I received does not function as previously used Littmann 3200's. She spent over $400 and we would like to return it. It was purchased on 7/15/15. However, we are being charged a 30% restocking fee for a faulty product medisave sent us. Instead of medisave refunding or exchanging our item we were referred to Littmann instead (who do not take medisave units back). Based on this experience I would not recommend using medisave for any purchases. This has been a horrible customer service experience. I am also writing to Littmann as I believe medisave is not living up to Littmann's reputation. Also, this restocking fee being 30% is not mentioned anywhere on their return policy.

I had to order a stethoscope for nursing school. Went to this website because it was cheap and I also read very good reviews. However, when I went to order my stethoscope, the website was not working correctly. I chose my stethoscope and indicated what I wanted engraved on it. When I clicked "place order" it kicked me out and went back to the main screen, without saying "thank you for your order," "Your order has been placed," etc. I waited for a while and never got a confirmation e-mail saying that my order had been placed. I tried ordering it again and the same thing happened; I got sent back to the main screen. So since the website had a glitch I went and ordered a stethoscope from another company. About 24 hours later, I got an e-mail saying that my package had been shipped..... even though I didn't think I ordered it since I never got a confirmation. I went to their website again and chatted with one of their workers, explaining the situation about how their website wasn't working, I had already ordered from another site, etc and I had asked if I could reject the package and return it when I got it. Their employee basically said, "Sorry, that's too bad. We can't give you a refund and you can't return it." So the package came and I accepted it. AFTER I got the email saying it had been shipped and AFTER I actually GOT the package, I received a confirmation e-mail saying "Thank you for your order. Your order has been placed." SERIOUSLY? I am now out $100 thanks to this website. NEVER ORDER FROM THIS COMPANY! I KNOW I NEVER WILL AGAIN!