Medisave US LLP is listed under Health Equipment.
Medisave US LLP (medisave.net) has 6,528 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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maria jose muñoz M.
No recomiendo, tras varios intentos siguen sin contestarme, compre fonendo q venía defectuoso me dieron la pegatina de devolución y aun no me han dicho nada, no contestan y no recibo ni uno nuevo ni el reintegro. Totalmente decepcionado 😞
Joseph
Tried to steal my money. Paid for an engraving on stethoscope and it was not engraved. Also ordered unisex scrubs and they sent female ones. Messing up on both items is wildly unprofessional in my book. Requested a refund and had to fight them over it. Would recommend any other medical supplier than this company. Addendum: I paid you money. The money was for items and work to be performed on an item. You charged me and did not perform the work on the item. Then you blamed a 3rd party for the error. That isn't even mentioning the other errors with the order as well. I had to send multiple emails to you and you have still not even initiated the refund. This is despite furnishing the evidence and you finally admitting the mistakes made. Charging someone and then not performing the labor paid for is theft.
Response from Medisave US LLPJun 17, 2025
Joseph, Again we apologize for our error. No one is trying to "steal your money." We have new staff still getting up to speed on these quality control issues. These errors should have been caught before your order shipped. To say that you had to "fight" to receive a refund is also inaccurate. We do request photos to confirm customer claims (which you did supply) and we do request the return of items for which customers would like a refund (a prepaid return label was emailed to you). Per your request, we will refund you for these items once the return is received. If you have any issues, please reach out to me directly. Robert Kaiser [email protected]
Richard T.
Were satisfied when ordering on May 1st when the website & email claimed my package would be delivered on May 9th, because the gift was needed on May 17th. SADLY, it arrived on May 20th. DO NOT believe their estimated arrival dates. DO NOT order if timely delivery is required
Response from Medisave US LLPJun 16, 2025
Richard, we again apologize for the delay. Order volume was extremely high at that time and we were not able to meet the estimated date you were supplied at checkout. These dates are based on standard production and transit. Orders with the free shipping option do get pushed back when order volume is high and the Ground UPS service has no guaranteed time in transit. We are still seeing delays with many ground shipments. We spoke to you on the 13th and we were able to process your order the next day as promised. It appears that UPS took longer than usual to deliver (weekend days are not typically considered transit days for UPS). We are sorry for that additional delay. We of course have no control over transit times once the package leaves our facility. We do encourage customers to contact us directly when they have specific in-hands dates as the shipping options at checkout can be confusing. We will always work to expedite production on orders that have specific requirements.
Isabella J.
Ordered on 4/24, still no shipping information. “ETA May 2nd” still no shipping information. Wish I could just cancel the order.
Response from Medisave US LLPJun 16, 2025
Isabella, I apologize for the delay. The specific Littmann Classic III color combination you ordered was out of stock for some time. I do not see any indication that you contacted us to cancel/change your order. We would certainly have been happy to do either under the circumstances.
AnotherSlowSS
Horrible operations When I ordered I ordered based on when they could deliver it. So, when I got an ETA of 5/2 I completed my order. Ordered on 4/26 and it didn’t ship until 5/1. I reached out and they just kept giving me an excuse as to why it took so long. If you’re going to give a delivery date, at least make it within a day if your estimate. Not a whole business week. Poor experience with them.
Response from Medisave US LLPJun 16, 2025
We apologize again for the delay. With only so many hours and hands to fulfill these orders we do, occasionally, fall behind. The shipping option you select at checkout does affect both order processing and carrier transit. We encourage customers to contact us if they have specific in-hands needs.
Agustín De la Rosa P.
Poco profesionales. No se hacen responsables del retraso del pedido, a pesar de haber pagado más para entrega rápida. Están mintiendo en el anuncio de entrega es su web. No responden a correos, no les volveré a comprar nada.
Response from Medisave US LLPJan 28, 2025
Disculpe la demora. Las fechas de entrega estimadas pueden diferir por diversos motivos. El tiempo de tránsito con cualquiera de las opciones de envío terrestre no tiene tiempo de tránsito garantizado. No veo ninguno de los detalles de su pedido en nuestro sistema. ¿Se trató de un pedido de Medisave US?
Darren F.
If there was a zero star rating, that is what I would leave. Ordered a new stethoscope for my wife on Nov 29, and their receipt stated it would be delivered Dec 5. I called Dec 9 and Dec 11 and was told both times that they are behind and would ship the stethoscope that day. On Dec 16th, I attempted to call them because it still hadn't shipped, and now they are not even answering phone calls. I've had to do a charge back on my credit card to resolve this. This was supposed to be a Christmas gift for my wife, whose stethoscope was stolen and because Medisave has jerked me around for two weeks, I don't know that I can get another one in time for her. Take your money and go somewhere else to get your kit; don't get ripped off like I did (and according to recent reviews, many others have been as well).
Response from Medisave US LLPJan 28, 2025
We're sorry that we could not fulfill your order in a more timely manner
Sherri S.
Still trying to find out where my order is. Unable to speak to anyone by telephone, chat, or email. I have been trying for one week to reach someone. Every time I try to call them I am the 2nd caller in line, I wait 9 minutes and I get the same message to leave a message. No one has called me back in days. The chat feature is just an email option. To date, no one has returned my many phone calls, chats or emails. I honestly am starting to think this company is not legit. My order was placed on Dec. 6. Also the tracking features do not work. The cancel order feature does not work. The Shop App is useless. DO NOT ORDER FROM THIS COMPANY.
