Medisave US LLPReviews of medisave.net

4.76,528 reviews
Health Equipment

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Medisave US LLP

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About Medisave US

Medisave US LLP is listed under Health Equipment.

Medisave US LLP (medisave.net) has 6,528 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: Medisave US, medisave.net
Website: medisave.net
Category: Health Equipment
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 77% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Medisave US reviews

Showing 170 reviews with 3 stars · Clear filters

Ricardo G.
Nov 4, 2014
Good product
Im very thankful with yur servce
Response from Medisave US LLPNov 10, 2014
Thank you Ricardo :) Kind regards Medisave Customer Services
Sylvia R.
Oct 31, 2014
disappointed by paying for rush
Paid extra for three day delivery and rush. requested to drop off at door.took five days and didn't leave at door so it took an extra day
Response from Medisave US LLPNov 4, 2014
Dear Sylvia I have asked the team what happened with this so that they can advise. I am very sorry to hear this has happened and will get back to you as soon as I find out what has happened with this order. Kind regards Melissa - Medisave Customer Services Update: I have spoken with Rob who advised me that: Order 100152547 in after hours on Thursday, Oct. 23rd – shipped on Friday the 24th via FedEx(3Day Saver) – Delivery attempted Wednesday on schedule but no one was home – door tag was left customer signed it and package was left Thursday. We do not waive signature requirement on request as proof of delivery is important. I hope this helps clarify and again, our sincere apologies that it took extra time due to attempted delivery. Kind regards Melissa - Medisave Customer Services
PARN
Oct 14, 2014
Look over your policy's
People work, and signature requirement on a delivery for under $30 is not neccesary! So now I have to find time to go to the post office to pickup the envelop. Otherwise this would be an 5 Star service review!
Response from Medisave US LLPOct 15, 2014
Dear Parn Unfortunately this is a stipulation of our couriers. However I will speak with the team to find out if we can review our processes as a result of your query. I am sorry this had an impact on your experience and do hope we can be of service in the future. Kind regards Melissa - Medisave Customer Services
sarah R.
Oct 14, 2014
Great product, but they sent wrong color
With spending over $300 for my stethoscope, I had expected to at least receive the right color that I ordered. Scope is awesome though and a great product. Not happy with shipping and delivery.
Response from Medisave US LLPOct 15, 2014
Dear Sarah Can you confirm whether you received a completely different color to that ordered or whether if differs slightly from the color you chose as colors can vary slightly depending on screen settings? I will speak with the team to look into your order and come back to you. Kind regards Melissa - Medisave Customer Services
Ashley S.
Oct 14, 2014
MIXED UP MY BILLING & SHIPPING INFO
My mother ordered me a stethoscope for nursing school, and paid EXTRA for two day shipping. She paid with her credit card and put my info in for shipping. When they processed the order, they mixed our info up and it showed a hold on her credit card (because DUH! they had it as my credit card), this was on a Thursday. It would have shipped out Friday, and been to me by Tuesday. She called ALL day the next day and NEVER got anyone to pick up the phone to fix it, but she left a msg. Monday AFTERNOON, they finally called her back and fixed everything. My mother said they were very nice, and they managed to get my order complete (custom engraving on it) and out for shipping the same day. So, in once sense they weren't very good, because something I should have had by Tuesday, I didn't get until Friday. But on the other hand, they were customer oriented, and got that order out ASAP. That is why I gave them 3 stars. Who knows, if/when I ever order from them again, chances are something like this happening again are probably slim to none.
Response from Medisave US LLPOct 15, 2014
Dear Ashley I can assure you that this would have been placed on hold to protect your Mother as the card holder to verify the details. It may be that billing and shipping details were entered as the same which would automatically mean the order is held until verification. I am so sorry she could not get through and will try and find out what happened. I do hope we can be of service again, and I am confident this is an isolated incident. I do hope you are pleased with your purchase and best of luck with your studies. Kind regards Melissa - Medisave Customer Services
Tina B.
Sep 30, 2014
Disappointed in engraving
I am satisfied with my Littmann stethoscope, but I am disappointed in the laser engraving that I paid extra for. You can barely see it due to the size and the fact that they didn't go deep enough with the engraving. I should have saved my money and NOT had it engraved. Otherwise the stethoscope was awesome.
Response from Medisave US LLPOct 3, 2014
I am sorry to hear this Tina. The engraving size does depend on the surface area of the model being engraved so does vary from each model. For example it is bigger on a Classic II SE than on a cardiology model due to the size of the area available on the chest piece to engrave. I will speak with the engraving team and let them know of your concerns and if there is anything we can do for you. Kind regards Melissa - Medisave Customer Services
Olivia
Sep 13, 2014
Emailed password
My order came in a fairly timely manner. I did not have trouble there. My problem with Medisave is that when you create an account they email you your username and password. It is all in one email and if anyone saw that they could obviously get on your account. This also makes me wonder how protected the rest of my information is. I won't be using them again.
Response from Medisave US LLPSep 16, 2014
Dear Olivia I can assure you that our systems are completely secure and safe. No personal financial information can be viewed or used and we ensure all systems are fully safe. I am however e-mailing the Manager to send you a personal e-mail to reassure you. Kind regards Melissa - Medisave Customer Services
Carol K.
Sep 12, 2014
I think instructions should be in a better format; especially items mailed into Medisave.
I have yet to recieve my engraved stethoscope so I can not rate the engraving. However, my stethoscope was to be delivered on September 6th per the tracking numbers. It is not here.I have sent the USPS an inquery for follow up. No news from them in the past three days. I am hoping I get the stethoscope back and will be pleased with the results. P.S. I had to call Medisave to find out mailing instructions from my home. My husband also could not find those instructions.
Response from Medisave US LLPSep 16, 2014
Dear Carol I hope this is now received but I have got the team tracing this today to confirm and sincerely apologise for the delay which is out of our control. We will investigate fully with USPS to see what happened. Kind regards Melissa - Medisave Customer Services

Medisave US LLPReviews of medisave.net

About Medisave US

About these reviews

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MY DR'S NOTE

Medisave US LLPReviews of medisave.net

Medisave US reviews

Good product

disappointed by paying for rush

Look over your policy's

Great product, but they sent wrong color

MIXED UP MY BILLING & SHIPPING INFO

Disappointed in engraving

Emailed password

I think instructions should be in a better format; especially items mailed into Medisave.

About Medisave US

About these reviews

More in Health Equipment

Friendsbuyteststrips

DiabeticPay

HelloMD

MY DR'S NOTE

Medisave US reviews

Good product

disappointed by paying for rush

Look over your policy's

Great product, but they sent wrong color

MIXED UP MY BILLING & SHIPPING INFO

Disappointed in engraving

Emailed password

I think instructions should be in a better format; especially items mailed into Medisave.