Medisave US LLPReviews of medisave.net

In my experience, I have had a very difficult time getting in touch with someone from this company. The listed phone number is just a voice message with no options of speaking to someone. I left a message and have not received any calls back. I also tried contacting them through their website and have not received any feedback. Although listed on my receipt, the package did not contain the Littmann student voucher. The Littmann box my stethoscope was in was also bent and damaged, almost looked as if it were used. I do not recommend using this company when purchasing a gift for someone.

First order incorrect from company end, wrong item in box, finally got it ordered correctly, I thought and still is not right. I wanted a brown tubing, brass finished littmann stethoscope. That is what I ordered twice and still have the wrong item. Customer service is nice, helpful, but can't get it right. Second time I received brass finish black tubing stethoscope. I am disappointed and I have called but no one has returned call the second time. Don't know how you stay in business. What is the point of ordering what you want, when someone from medisave only sends you what they want. Sad Valerie Snead

They were advertising free laser engraving on every Littmann Estethoscopes they did not do it on the one I just recently bought ........... a Teaching Stethocope, won't buy any more to them.

I spent a lot of money on a stethoscope only to have it arrive with a cracked diaphragm. I am waiting to hear back from the company regarding exchanging or returning it

Came on time but said it was pink- this is not pink - it is Mauve

I ordered a stethoscope which was on back order. I waited about a week and then decided to order from somewhere else. The minute I told them I was going to cancel my order the "back ordered" stethoscope had arrived and was getting ready to be shipped (and it was too late to cancel the order). Funny how that works. I received the response about this via email and the grammar was so poor that one could barely understand the sentences. Will not order from them again.

The product I purchased was exceptional.. The customer service was very lacking, I will not use this company again. I chose this company because of the great reviews. It started with placing my order online for a product that was listed as in-stock. After I completed my order I realized I had mis-typed the street address. I called immediately to make the correction I spoke to Robert he stated that he would let the shipping department know of the correct address. I then received an email that the item I had ordered was out of stock. I received a phone call to see if I wanted to cancel or accept the B/O status I asked how long it would be she said about ten days I said I would keep the order. I had paid for rush service and overnight delivery. I stated that since it was back ordered and I couldn't get by the date I needed to drop the rush service and the overnight to just the standard 5 day. She did and sent me a new email with the lower price reflected. Two days later I got an email that said my item was shipped. I tried to call the company to confirm the shipping address. I could never get through to any one. The message would say please press 1 or 2 when I would it would say I don't recognize your selection. and repeat. I finally gave up trying to contact them and I had to call FEDEX directly. The address had not been corrected, I had to pay extra to FEDEX for the address change. It was delivered via the standard 5 day delivery, I never received a refund for the rush and overnights fees that I paid. Overall...the experience left a lot to be desired, and they didn't seem like a professional company, I wish I would have chosen one of the many other companies that were offering the same product.

I ordered my personalized stethoscope and chose 3 day processing. After two weeks, I realized the order had not come, nor had I received any shipment notices. Signed in to my account only to find that it was on backorder. When I emailed the company, I never got a response, just surveys. I received my order, finally, with no explanation, apology, and still no response. Ordered on 1/12 and received on 2/7? Unacceptable.