Batt
did not get all I ordered
I have not gotten the carring case that I ordered with the stethescope. Would like toi get my 32 dollars back
Medisave US LLP is listed under Health Equipment.
Medisave US LLP (medisave.net) has 6,528 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Batt
I have not gotten the carring case that I ordered with the stethescope. Would like toi get my 32 dollars back
Owens
I ordered my replacement tubing for my Littman stethescope many months ago. I did receive information stating that my order was on back order, but I didn't expect it to take months. I recently got an email stating that the color tubing that I ordered was no longer available and was offered other colors which I did select and was promptly advised that my choice would be shipped. Within days, I received my tubing. The tubing is great and what I ordered, my only problem was the amount of time it took from the date I originally placed my order.
Response from Medisave US LLPFeb 16, 2016
Hello Owens Thank you for your review. I am sorry to hear of the problems you experienced with your order. Unfortunately we have experienced a few issues with the spare parts for Littmann stethoscopes recently as there appear to be a global shortage of the binaurals. Hopefully the tubing you have received however will last you a long time and I hope it does not deter you from ordering in the future. Kind Regards Medisave Customer Services
SLA
Placed an order for a stethoscope and receive what I ordered.
Response from Medisave US LLPFeb 16, 2016
Thank you for your review. Kind Regards Medisave Customer Services
Melino
I paid for shipping and it came a lot sooner than I expected which was nice. The stethoscope engraving was nice. However, my code for the learning app didn't come with it like I was told it would so I had to contact them to email me one. The case I picked doesn't fit my stethoscope properly which I didn't realize until I tried to put it in the case. So read the details of all the cases before ordering. I would have to pay for it to be shipped back but they were willing to let me return it. Then they would pay the shipping for a new one I purchase. I didn't feel it was worth paying to ship back a case that was $12 when I already paid $10 for the original shipping. Otherwise very pleasant to deal with. Fast responses.
Veronica
My stethoscope arrived very quickly! The color was supposed to be seafoam green but did not even come close to the color shown on the website. The color was more like split pea soup! I would return it if I didnt have it engraved. If I received the correct color, I would have rated 5 stars.
Response from Medisave US LLPJan 25, 2016
I am sorry to hear that you are disappointed about the colour of your stethoscope, Veronica. The colours can vary depending on individuals screen resolutions and lighting etc. If you can email our Customer Service Team at: [email protected] or call us on (203) 404-4876, we will be happy to help you. Apologies for the issues and I hope we can get a colour to you, that you are happy with :) Kindest Regards Medisave Customer Services
Ewing
Wasn't told two things on my order were backordered until I received the box with half the stuff missing. Other than that, good experience.
Response from Medisave US LLPJan 6, 2016
Thank you Ewing Kind Regards Medisave Customer Services
Robert G.
I ordered a stethoscope and scissors. The stethoscope was shipped and received in a reasonable amount of time, but was the wrong color, I've still yet to receive the scissors. Initiated a chat on a Sunday to discuss the issue with the color. Since I couldn't get it resolved until M-F 10-6 It was marked urgent and promised a call the next day because it was a Christmas gift. I received no call, so I called them. The person I talked to was very helpful and sent me the right color with an envelope to send the incorrect item back. Was able to get the right color with free 2 day shipping --- took 3 days, but forgivable due to the holiday, so not bad. Still waiting for the second part of my order (the scissors). I was charged for both immediately, but only received a partial order.
Response from Medisave US LLPJan 6, 2016
Hello Robert Thank you for your comments. I am sorry to hear about the issues you have experienced with your order I believe this has all been sorted now with the US customer service team and I hope we can be of service in the future. Kind Regards Medisave Customer Services
Smith
I received most of my order on time, however I have not received a scrub shirt that was to come with the order. It is on back order and I was not told this when I placed the order. I would like to get it by Christmas since it's a gift but I don't know if that will happen.