Medisave US LLPReviews of medisave.net

Recieved at good time but penlight did not work ?? Still waiting on a new one

Medisave charged me twice on shipping two items that were shipped in the same envelope. I called their customer support to rectify the issue but so far no reimbursement for the additional cost.

Arrived on time. Quality was low. Stethoscope case did not fit my stethoscope.

The only problem I had with my experience is a signature is required for a $20 product to be deliver. So instead of getting my product Monday with no problems I have to contact UPS to find a way around the signature so I can get what I pay for but the only options is to wait until Sat. when I'm home to sign for the product or go pick it up at UPS which is a hour drive. Next time don't put a required signature on a $20 product.

Ordered a high end $400 stethoscope with engraving, a student kit and gift wrap. After a 3 week delay due to stock issues, the product shipped and arrived without gift wrap or the student kit. My initial support ticket was closed by the support manager as a 'clean up effort to eliminate old tickets' (mine was under 4 hours old). After reopening, I got a response 5 days later. The gift wrap (free with expedited shipping) was written off as oops, too bad. I was emailed a copy of the student kit and told to print it out (6 pages of full color). Not pleased with my experience.

I ordered a stethoscope for my son for Christmas. I had no prior experience ordering from Medisave. They acknowledged receipt of my order by email telling me they would "despatch" my order and thanking me for my "custom." This sort of unprofessionalism in a corporate email (grammatical errors and misspellings) made me uncomfortable with their integrity and I questioned the authenticity of their products. I sent an email to their customer service regarding my concerns. All I ever received back was an automated response acknowledgement of my email. No one ever contacted me or ever addressed my concerns. Today I received an email from their customer service saying that since they haven't heard back from me in 168 hrs they were going to consider my matter resolved????? I totally don't get it. I complain, they never respond to my complaint and they consider my issue resolved because they didn't hear from me???? Frankly, it's quite obvious that English is not their primary language and they have essentially no communication skills. No confidence buying from them, feel like I've purchased a knock-off. Buyer beware. My advice would be purchase elsewhere. Very frustrating and negative experience. I plan to contact Littman.

I ordered stethoscope engraved with my daughters name on it and they sent me the wrong one. She is graduating a paramedic and picked it out and now I have the wrong one. Sent email to company and still no response after 3 days.

I can't voice my opinion because I still haven't received what I ordered. I didn't realize it would be shipped through USPS. Not sure if that was the best means of shipping.