Mollard
back order
I ordered 3 items, 2 of them shipped in an adequate amount of time. However, the third item was placed on back order. Since this was a gift needed by a specific date...I called to see how long it would be on back order. The CSR that took my call was not able to give me any approximate time until I would receive the item. I am currently searching elsewhere for the item and I will order it somewhere else and then cancel the back order item with Medisave. In general my first order experience has been quite disappointing.
Response from Medisave US LLPJun 1, 2016
Hello Mollard Thank you for your review. I am sorry to hear of the issues you have had with your order, unfortunately the manufacturer of your out of stock item has been having some manufacturing difficulties with this which is why we were unable to provide a lead time. I am sorry that your first experience was not up to scratch, however I hope we can be of assistance in the future. Kind Regards Medisave Customer Services