Medisave US LLPReviews of medisave.net

Response from Medisave US LLPAug 27, 2015

Hello Lisa Please accept my sincere apologies that your stethoscope was engraved incorrectly, this should absolutely not have happened. I will get a member of our US team to contact you shortly and we would be more than happy to replace the stethoscope for you with the correct engraving. Once again please accept my apologies for this error. Kind Regards Medisave Customer Services

Response from Medisave US LLPAug 24, 2015

Hello Thank you for your review. I am sorry to hear of the issues you have been receiving with the delivery of your item. I have set up an investigation with our US team to find out what has been going on and I will update on here shortly. Apologies for any inconvenience this may have caused. Kind Regards Medisave Customer Services

Response from Medisave US LLPAug 11, 2015

Hello Justin I am sorry to hear that you were not in time for the 10% discount for the back to school offer, If you email [email protected] they maybe able to assist you with this. In terms of the signed for delivery, I'm afraid all of our carriers require a signature on delivery for security reasons as we are delivering medical equipment, apologies if this was an inconvenience and I hope you have received your parcel now. Kind Regards Medisave Customer Services

Response from Medisave US LLPAug 11, 2015

Hello Bill, Please accept my apologies for the issues you have experienced with your order. We have recently overhauled our US website and as such there have been a few issues of stock showing incorrectly, I am also very sorry that you did not receive an email response until a few days later, usually an automatic email is sent to inform people of stock levels. I hope your order has been sorted out now and again apologies for the issues you have had with ordering. Kind Regards Medisave Customer Services.

Response from Medisave US LLPJun 25, 2015

Hello Martinez Thank you for your comments. Looking at your order it appears as though you have ordered the Raspberry coloured stethoscope which is a pink colour. If you would like you can send the stethoscope back to us and we will swap the tubing around to an alternative colour for you. If you could email [email protected] if this is an option you would like to proceed with and let the team know then we can sort this out for you. Kind Regards Medisave Customer Service

Response from Medisave US LLPJul 16, 2015

Hello Mohammad I'm sorry to hear that your item may have been damaged in transit, if you could please email [email protected] with the details they should be able to sort something out for you. Apologies for the inconvenience. Kind Regards Medisave Customer Services

Response from Medisave US LLPJun 22, 2015

Hello Miller. Thank you for your comments. Apologies for the delay in responding. We have experienced a few glitches as we have recently overhauled the US website however I hope you have now been successful in placing an order. If you have any further questions please let us know by emailing [email protected]