Roobert W.
Excellent
Colugo follow up before delivery

Mediriser stands as a premier Direct-to-Consumer retailer serving the Durable Medical Equipment market in the US, specializing in mobility equipment and wellness industries for disabled and elderly individuals. The company focuses on a wide range of products tailored to enhance mobility and daily living for its customers. Headquartered in Wilmington, Delaware, Mediriser manages a national network of service technicians to provide White Glove Delivery and In-Home Service, ensuring easy and pleasant delivery to the customer.Mediriser's slogan: "Where Care Meets Quality"
Mediriser (mediriser.com) has 66 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Roobert W.
Colugo follow up before delivery
FH
We received a great price on a Journey Air Elite Power Chair. It arrived in excellent condion along with the optional cushion. I would buy from this company again.
David T.
We found what we were looking for at the best price. They had great customer service and amazing shipping speed.
Jackie W.
It did not work in our for our environment. Read the fine print because it is impossible to return . The company wanted 25% of the cost upon return. I am keeping it so they cannot sell the item again. It is just the cost of my continuing education at age at 79 years
Response from MediriserJul 12, 2025
Dear Jackie, Thank you for taking the time to share your feedback. We’re truly sorry to hear that the Lift didn’t work out for your specific environment. Regarding returns, we understand this can be frustrating. As stated clearly on our website and at the time of purchase, a 15–25% restocking fee applies to returned equipment. For medical and hygienic products such as patient lifts, a 25% fee is standard practice to ensure safety and sanitation. If there’s anything we can do to support you further—now or in the future—please don’t hesitate to reach out. Your satisfaction and well-being matter greatly to us. Warm regards, Mediriser Team
Deborah C.
Like the light weight. I'm in my seventys and the light weight makes easier to take my husband with me
Tinsley
Power Chair works great!
Brinley
Product received. Even though I had to wait few weeks longer than expected, support team always were updating me about the situation. I respect their professionalism.
Aven
Fantastic Customer Support!