MEAN BLVD is the online multi-brand retailer that sells only authentic products from top Vietnamese fashion brands.
meanblvd.com (meanblvd.com) has 110 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Nhật Ánh T.
I placed my order on March 30th, and on May 5th, it still in processing. I contacted them so many time to make sure that my order will arrive on time, but not. Unfortunately, they ignored my messages and told me that I should have a backup plan for my graduation.
Betty T.
Ordered 2 items online. Actual sizes were not listed, and no response to my email request for sizing details. I bought a large in both thinking this was my safest bet. Both items were still too small. I requested a return, had to pay for shipping, and it has been 2 months(!!!) without any credit/refund or even an update. I have to actually create a ticket every time I want an update and the only response I receive is that the package is on its way to a fulfillment center in Vietnam. Does it really take this long?! TERRIBLE customer service and return/refund policy. Do not shop here!!!
Response from meanblvd.comOct 3, 2023
Hi Betty Tran, Thank you for your review. Our customer support contacted you via your email about your problem, please check it for more details.
AH
Do NOT shop here, dress looked nothing like the image. Spent alot of money and couldn't return! Total scam
Response from meanblvd.comOct 3, 2023
Hi AH, Thank you for your feedback. In case you are not satisfied with your product, please contact us via email at [email protected] for further requests. Besides that, we have a return and refund policy on our website, please review it here: https://meanblvd.com/pages/return-refund
Lala
Every piece I've ever imagined, well pleased. The search is a nightmare
Oichi
No tracking no. yet! it's been 8 days and my order is supposed to arrive in 5 days.
David L.
J'ai commandé une robe à 130 euros mais des frais de port de 65 euros !!! pour la France !! J'ai payé ( cadeau pour ma femme). Mais voilà qu'on me demande de payer encore des frais de douane de 16 euros ! Inadmissible ! Le site ne paye même pas ces frais ! Je pensais que dans le prix de 65 euros, les frais de douanes seraient inclus ! A fuir pour l'arnaque des frais !
Rotha A.
If only I can rate this less than a zero I would’ve done that !! This was my first time ordering from this website and the last time ! I made my order on the 29th and there was no update on the system whatsoever neither from the website or the app and I wanted to cancel my order since there’s no update and I do not know if I’m ever going to receive my items and they keep repeating the same reasons ! Talking about customer satisfaction well I’m not satisfied with this greedy ** company ! Keep in mind that my order is +$1000 and it was going to be more but I didn’t know if I should trust this website. So please keep your money and order from a TRUSTED website !
Response from meanblvd.comMay 9, 2022
Dear Rotha, thank you for reaching out and we are sorry for such experience! We have sent you a request to get more information about your order, please kindly share with us your order information as we would like to follow up with your case and provide you with the most compelling resolution. Looking forward to hearing more from you, thank you! Hi again Rotha, we have found your order details and sent an email to follow up with your issue. We look forward to hearing from you soon, thank you!
shahad A.
I ordered since 23 of march then accidentally find in junk mail my address is invalid. So i reply to them in same message I try to call customer service no one reply Even if i want to cancel and return all money i cant. You can see the comment on instagram all compiling and they do nothing Try to avoided and safe your money and patient
Response from meanblvd.comApr 12, 2022
Dear Ms/Mrs. Alamri, We are truly sorry that you have experienced issues with your order! We are unable to support via call but we will surely provide this service in the near future. Furthermore, we are sorry for any delay support on all channels as it is high season at the moment. Our team is also processing your order complying with our Terms of Service, we will contact you via email again to further assist you with the order and explain more details of the service. Once again, we are sorry for your experiences and thank your for choosing us!
