meanblvd.comReviews of meanblvd.com

Response from meanblvd.comSep 30, 2025

Dear Laura D Zarate Vargas, We are sorry to hear about your concerns and would like to share the facts of this case for transparency: - On June 15, 2025, you placed your order. - The shipment was successfully delivered on July 8, 2025. You reported that the zipper was defective but declined to provide photos or an unboxing video for verification. - As per our standard policy, we proposed a return so that our team could inspect the product and provide a clear unboxing video. You did not agree to this process. - Instead of returning the product to the warehouse address we officially provided, you shipped it to a different address. This resulted in additional customs charges of $150, which were not caused by MEAN BLVD. - Following this, you reported publicly that MEAN BLVD was “scamming” you. We would like to emphasize that MEAN BLVD does not engage in fraudulent practices. We always provide clear instructions for returns and refund procedures. In this case, the difficulties arose because the agreed return process was not followed. We remain committed to transparency, fairness, and professionalism, and we welcome all customers to review our published Return & Refund Policy for clarity. Sincerely, MEAN BLVD

Response from meanblvd.comSep 30, 2025

Dear Shafiq Naderi, We regret that you felt the need to leave this review and would like to clarify the case in detail for full transparency: - On July 13, 2025, you placed an order valued at $4,291.48 and canceled it immediately. - We accepted the cancellation without issue and initiated the full refund on August 6, 2025. - The transaction was successfully processed with the Acquirer Reference Number (ARN): 24011345219100065280969, which can be independently verified with your bank. After processing the refund, we informed you and advised that the time it takes for the funds to appear in your account depends on your bank’s internal processing timeline. Despite this, you publicly claimed that MEAN BLVD was “scamming” you because the funds had not yet appeared in your account. We later followed up again to confirm the refund and kindly requested that you update your review to reflect the facts. Unfortunately, you chose not to respond. We would like to assure all customers that MEAN BLVD has never engaged in fraudulent practices. We hold full transaction records, bank confirmation, and communication history as evidence that the refund was completed in good faith and in full. Our company remains committed to integrity, transparency, and fairness in every customer interaction. Sincerely, MEAN BLVD

Response from meanblvd.comSep 30, 2025

Dear Jane Kim, We are truly sorry to hear about your experience and that we were not able to meet your expectations. We would like to clarify the situation for transparency with all our customers: 1. First Delivery On June 12, 2025, you placed an order for six items. To avoid delays, we shipped three items first, which you received on June 26. Although the items only had minor issues (loose threads and a small ink mark), we arranged a free home pick-up and full refund for those pieces, as a gesture of goodwill. At that time, you confirmed that you still wished to receive the remaining products. 2. Second Delivery The remaining three items were delivered on July 8, 2025. You later raised concerns about one dress not matching the description. We asked for unboxing photos/videos to verify with the brand. The photos provided matched both the brand’s official design and our website listing. We explained that if you were not satisfied, you could return the item under our published Refund Policy. You declined and instead requested a full refund for all three products, although two of them had no reported issues. 3. Escalation When we could not agree, you later alleged that one product contained a “blood stain.” However, all products are thoroughly inspected and recorded on video before shipping, and our inspection video confirms no such stains existed. 4. Our Commitment We always strive to act in good faith and resolve any issues quickly and fairly. In this case, we provided a refund and return for the first items, gave evidence to support product authenticity, and offered a return option for the second shipment under our policy. While we regret that this resolution was not acceptable to you, we remain committed to fairness and transparency for all our customers. We encourage other shoppers to review our Refund Policy and inspection standards, and we welcome any direct contact should further clarification be needed. Sincerely, MEAN BLVD

Response from meanblvd.comMay 27, 2025

Dear Jeff Huynh, Thank you for sharing your experience — we’re truly sorry for the inconvenience and delay you encountered with your order. We completely understand your disappointment, especially with the long wait before confirming the item was unfortunately sold out. As soon as we identified the issue, our team issued a full refund and offered a 10% discount code, hoping to make up in part for your time and patience. We're really grateful that you're considering placing a new order, and we’re committed to making sure your next experience is smooth and satisfying. If you feel that your review could be updated to reflect the resolution and current status, we’d sincerely appreciate it. Your feedback matters a great deal to us and helps others understand our service more fairly. Thank you again for your understanding. MEAN BLVD

Response from meanblvd.comMay 27, 2025

Dear Dendi, We're truly sorry to hear that your experience with us was disappointing, especially during an important occasion like prom — we understand how frustrating that must have been. Your order was refunded in full due to the item being sold out, and we sincerely apologize for the delay and the back-and-forth it took to complete the process. While this is certainly not the level of service we aim to provide, we’re taking your feedback seriously to ensure smoother communication and faster resolutions in the future. We appreciate your patience during the process and are very sorry we couldn’t deliver the product as planned. If you feel that your review could be updated to reflect the resolution, we would be grateful — your feedback helps us improve and serve our customers better. Thank you again for giving us a chance, and we hope to provide you with a better experience should you consider us in the future. MEAN BLVD

Response from meanblvd.comApr 22, 2025

Dear Beloved Customer, We are truly sorry to hear that you feel this way. However, we would like to clarify that the information stated in your review is not accurate. At MEAN BLVD, we hold ourselves to the highest standards of professionalism and customer care. We have never, under any circumstances, attempted to track down or intimidate any of our customers for sharing their feedback—whether positive or negative. We always welcome honest reviews as they help us improve. That said, we strongly believe in fairness and transparency, and we take false claims seriously, as they can impact the integrity of our business and the trust we work hard to build with our customers. Our Customer Care team has reached out to you through our official support channels to assist you further. We kindly encourage you to check your messages so we can promptly address any concerns you may have. Sincerely, MEAN BLVD Team