MDLIVEReviews of mdlive.com

4.411,728 reviews
Doctors & Surgeons
13630 Northwest 8th Street, Sunrise, Florida

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MDLIVE

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About MDLIVE

MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.

MDLIVE (mdlive.com) has 11,728 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: mdlive.com
Website: mdlive.com
Category: Doctors & Surgeons
Location: Sunrise, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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MDLIVE reviews

11,728 approved reviews, newest moderated first

Bettye A.
Mar 10, 2020
I really didn't feel like leaving the…
I really didn't feel like leaving the house to go to a Doctor's office but I knew I needed to be seen. Then I saw the email reminding me about MDLive, so I gave it a try. I chose the video option and had an appointment in 15 minutes. It was so convenient. I will definitely use this option again!
Response from MDLIVEMar 12, 2020
Hi Bettye, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
SANDRA P.
Mar 10, 2020
Timely service
I was able to get connected with a doctor within 20 minutes. I didn't like answering the questions online because they were questions I didn't know off the top of my head (blood pressure). I preferred talking with a person versus online. I also liked receiving a summary from the visit.
Response from MDLIVEMar 12, 2020
Hi Sandra, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Marjorie B.
Mar 10, 2020
I was very pleased with the doctor and…
I was very pleased with the doctor and with the entire experience. Thank you!
Response from MDLIVEMar 12, 2020
Hi Marjorie, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Anonymous
Mar 10, 2020
Terrible app
Terrible app. Limited choices.
Response from MDLIVEMar 12, 2020
Hi there, we're sorry that you encountered issues using the MDLIVE app. We continuously take into account feedback from our customers so that you may better access our service with ease. If you would like to provide us with more information on your experience using the MDLIVE app so that we may better assist you in the future, please contact our customer service number at (800) 400-6354.
DEBRA Y.
Mar 10, 2020
My first MD Live appointment
The physician was friendly and efficient. It was wonderful waiting at home instead of in a waiting room or exam room. I will use this again.
Response from MDLIVEMar 12, 2020
Hi Debra, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
DIANNE W.
Mar 9, 2020
I got a call back surprising faster…
I got a call back surprising faster than if I would have called my drs office!
Response from MDLIVEMar 12, 2020
Hi Dianne, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Kavitha K.
Mar 9, 2020
Messages don’t work
The call was good. But I tried repeatedly to send a message to the provider and got only errors. I wanted a doctors note for work and couldn’t get it as I have not been able to send a message back to the provider. Very frustrating experience.
Response from MDLIVEMar 12, 2020
Hi Kavitha, we're sorry you encountered issues when trying to contact your provider. We continuously take into account feedback from our customers so that you may better access our service with ease. If you would like to provide us with more information on your experience so that we may better assist you in the future, please contact our customer service number at (800) 400-6354.
Marsha S.
Mar 9, 2020
Love This service.
So convenient. The doctor was professional and within 30 minutes I had a diagnosis and prescription. The only down side was getting through all of the steps to get signed up. That took longer than it should have. Otherwise I would have given the service 5 stars.
Response from MDLIVEMar 12, 2020
Hi Marsha, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.

MDLIVEReviews of mdlive.com

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About MDLIVE

About these reviews

More in Doctors & Surgeons, Florida

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MDLIVE reviews

I really didn't feel like leaving the…

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I got a call back surprising faster…

Messages don’t work

Love This service.