MDLIVEReviews of mdlive.com

Dr Susan Rhoades is terrible. Didn't listen, went off on my daughter. Absolutely worst bedside manor and waste of time. I've also tried adding a family member for weeks. I get left o. Hold. Redirected to back to my health provider. Not possible to resolve. Will be looking for other medical options.

Mdlive website is a mess. My insurance app redirected me to to that site. I made a login account but it would never confirm my email even though I click the link and retried several times. It wouldn't correctly input my insurance bcbs. But it did ask for credit card information which I withheld. After 30 minutes getting lead in circles I decided to delete my account information. There is noway on the user end to do that. I had to call in to which the operator said she put in a request to delete it, but had no time frame of when it would happen. If it's that hard to get started what's the service like? I'm not going to put my health in the hands of an incompetent company. I regret the whole experience. Response to your reply. Even though my account setup was never completed and confirmed with email. Your representative said it could not be removed because it is now medical records. No representative I talked to was willing or able to satisfy my request. Fortunately I didn't get the chance to volunteer enough information to put myself at risk. If you really care you will make it obvious to the user that all information is perminate and will be kept indefinitely before they sign up.

ZERO stars. Attempted to be seen for an issue that I considered going to the ER for, but thought I'd give this a try. They cancelled my appt. 3 times in one day. I was waiting for my video to start after getting a text that my appt. would start soon. No one ever showed up and then I got an email stating "your appt. was cancelled." So, I called to see what happened and was told "that doctor was double booked." Go to the ER if you're thinking of giving this a try or you'll end up like me -- sorry I didn't go to the ER after work instead of using MDLIVE.

It only got one star because I had to!! The worst experience ever! Had two different so called providers all they are worried about is covid! I get it! I know from weekly testing my child does not have covid! Yet they proceed to tell me I need to be seen in person. This is a total JOKE!! I live in an area where wild fires are of abundance and you can't even see the sun but allergies do not exist! Come on!

Absolutely useless experience. First, their 30 minute estimate was off by about 1 1/2 hours. I got a couple calls telling me I was going to be helped as soon as possible and requiring me to press different numbers on my phone if I was still interested in waiting. Then, I apparently got a call that was missed (though I didn't receive a call as far as I can tell). One attempt was made then I suddenly got an email that was very hard to open (encrypted and required my jumping through hoops to finally get it opened) where they said they tried and failed to reach me at my designated time and to call them back to schedule another appointment. Seriously? The point is to make this easier to do remotely, not more difficult than it is to just go to the hospital.

I had an amazing experience. Fast and efficient.

At least most of those 5 stars reviews are fake. The team and company is good and professional but just like the other reviews the doctor was extremely unprofessional and did not want to help me what so ever. I have Covid 19 and I am having problems breathing he told me to breath harder from both my mouth and nose . He also advised me to go to see a doctor!!!!!! If I can drive I wouldn't need MDlive.

I was suffering from COVID and contacted MDLive hoping to get some medication for my breathing. I was very weak, had lost 16 lbs, did not sleep well because of shortness or breadth and coughing. I wanted something, steroids and inhalant seem to be the typical treatment.. The MDLive doctor, I feel, lacked compassion and only offered cough pearls of which I already had a prescription for. So basically it was waste of time and $55! I ended up going to the Walk-in Clinc and getting the Steroids and inhalant that quickly, greatly improved my breathing and strength!!