Shari R.
Dr Van Roekel TeleMed Visit
Dr Van Roekel picked up on a possible issue with one of my listed medications, which was great. However, his bedside manner wasn't well-suited for me. I felt that he was rushing me along and was not patient enough to actually listen to my details and explanations of my symptoms and how I was feeling. Doctors need to be patient with the patients!
Response from MDLIVEApr 30, 2020
Hi Shari, we're sorry that you did not have a good experience with your physician. We continuously take into account feedback from our customers so that you may better access our service with ease. If you would like to provide us with more information on your experience as well as the doctor that attended you so that we may better assist you in the future, please contact our customer service number at (800) 400-6354.