Tammy C.
During this pandemic many doctors…
During this pandemic many doctors offices are closed. My gastroenterologist referred and entrusted medical needs and prescriptions to my primary care. I like my PCP very much. But he wasn't comfortable renewing prescriptions that he didn't originally write. I tried my pharmacist. In my parish, under the law during a national crisis, at their discretion are allowed to renew prescriptions. I was denied. I called my insurance and requested info on what to do. They recommended MDLIVE. When I tried to connect, it didn't go through. My insurance called me back to check on my situation, and recommended a phone call instead with a MDLIVE doctor. Within 5 minutes I was on the phone with a doctor and he renewed my rx. I was so excited and relieved. All I needed was a cholesterol medication. It may seem crazy that I tried so hard, just for this. But see, I had part of my colon removed last year, and this medication saves me from excessive, explosive diarrhea on a daily basis without this. I had been absolutely miserable for several weeks. Thank you MDLIVE! I highly recommend this service!
Response from MDLIVEApr 30, 2020
Hi Tammy, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.




