McGee & Co.Reviews of mcgeeandco.com

It takes very long to fulfill orders and when I tried to cancel an order that was taking too long to fulfill. My request for refund was not honored. The warehouse supply chain needs some improvement.

I bought several big purchases from McGee and co totaling close to 30,000 in furniture and rugs over the last year. I purchased the Hale sofa in the stain resistant high performance crypton Fabric color, twine. It arrived March 30th it is now August and the ENTIRE seat cushion is DINGY and WORN looking after just 4 1/2 months of light use. We do not eat in our family we have no pets on our furniture and we do not even wear shoes in the house. I picked this fabric for its stain resistance and durability they list on they’re site. I have tried to clean the seat and the discoloration does not come off. The quality of the fabric is horrible it appears it has just picked up color from clothing? The color I picked is lighter choice kind of a light khaki it is not white or even cream. When I reached out to McGee and co their response was that it was normal wear and tear for lighter fabrics and sorry for any inconvenience. A 6000$ couch that is ruined after 4 1/2 months of light uses is not an inconvenience it is a rip off. I would not buy anything else from them. I am truly hoping they decide to rectify this issue for me as I’m still trying to get them to correct this. I would not buy any furniture from them if their performance fabric can be ruined in 5 months their other fabrics will probably not last either. BUYER BEWARE. DON’T waste your MONEY. I will update my review if they fix my quality issue. I would post the pictures if there was a way to. Update- 9/8/2022 McGee and co reached out to me and I received a refund/discount of 15% of my purchase price. The customer service team was nice and prompt. I will put the money towards having the sofa cleaned 2-3 times a year. I am hopeful a professional cleaner will be able to remove the discoloration. If not I still spent 5000$ on a sofa that looks dirty after 4 months of use.