McGee & Co.Reviews of mcgeeandco.com

The product was great. Wish there was clearer communication/updates regarding shipping timeframe or details about the in market delivery service - just received a random text one day and had to just assume it was my shipment.

Sideboard looks nice but one of the drawers doesn't close properly

Update: Customer Service worked diligently to resolve my issue after the initial email exchange. I greatly appreciate their efforts and thankful we were able to reach a satisfactory resolution! Original Review Below: I would give McGee and Co 0 stars if I could. I purchased 4 counter stools that were shown to have woven seats but received chairs that look like cheap plastic. Customer service told me this was normal variance even though I provided pictures showing how different it actually was. They also indicated that furniture was final sale regardless. I guess I shouldn’t be surprised that returns aren’t accepted when they blatantly know that their products are different than shown AND are ultimately terrible quality for the prices charged. I will never buy McGee and Co again. Please learn from my mistake and trust all these negative reviews to save yourself from dealing with their customer service and ultimately save your hard earned money!

Was my experience with them absolutely perfect? No. Are they a small business having some hiccups because of Covid? Yes. Their customer support team is responsive, helpful and very communicative. I had a shipping snag from them and they not only got back to me within 1 hour, they re-shipped the product since I never received it. No questions asked. No extra charges. They resolved it quickly with little back and forth. I would order from them again in a second, no questions asked.