McGee & Co.Reviews of mcgeeandco.com

Response from McGee & Co.Sep 28, 2022

Hi Carol! We are so sorry to hear that those ottoman didn't work out for you. We are reaching out now via email to help resolve this issue.

Response from McGee & Co.Sep 21, 2022

Hi Brenda! We are so sorry you have not yet received your order. We are implementing changes at our fulfillment center to better our shipping experience for our customers and there have been delays! We are truly sorry your order has been affected by the delays. Our team has refunded your shipping charges. Please don't hesitate to reach out if we can help with anything else!

Response from McGee & Co.Sep 26, 2022

Hi Christie! Thank you so much for leaving your feedback! It looks like your order was canceled and refunded in full. We just sent over an email confirming the refund, so please be on the lookout for that!

Response from McGee & Co.Sep 19, 2022

Hi Sharon! We are so sorry to hear that! Unfortunately, we are not finding any email communication under your email address about this issue! Please be on the lookout for an email shortly from our support team to resolve this.

Response from McGee & Co.Sep 19, 2022

Hi Robyn! Thank you so much for taking the time to provide us with this feedback! Our pieces are thoughtfully curated, and we do our best to provide competitive pricing. It does look like your order was returned and refunded in full. Please reach out to us at [email protected] if you have any other questions or issues that we can help you with!

Response from McGee & Co.Sep 19, 2022

Hi Molly! We apologize you've had a difficult time getting a hold of our Customer Experience Team. We strive to get back to our customers within 24 business hours and apologize if our response to you was missed the same day you reached out! We can be reached at [email protected], by phone at 801-505-9984, or via chat on our site. Unfortunately, it doesn't look like there is any communication from your email address, but I am going to reach out via email now, so please be on the lookout for that!

Response from McGee & Co.Sep 19, 2022

Hi Alex! We are so sorry to hear of the negative experience you have had with us! We implemented warehouse changes at the end of the year in order to provide a better and more seamless experience for our customers. However, we deeply apologize for the inconvenience these changes have caused in the interim. We are glad the frame arrived! Please reach out to us at [email protected], by phone at 801-505-9984, or via chat on our site if there are any additional questions/issues we can help you with.

Response from McGee & Co.Sep 19, 2022

Hi Marisa! It looks like your order is being packed. As soon as it ships, you will receive tracking via email. Keep an eye out for that tracking in the next day or 2.