McGee & Co.Reviews of mcgeeandco.com

Response from McGee & Co.Sep 19, 2022

Hi Tara! We are incredibly sorry for the experience you have had with us this far and that you never received your dresser. We know how frustrating that is. We have just processed a refund for your dresser. Please reach out if you have any questions and thank you for providing us with this feedback!

Response from McGee & Co.Sep 19, 2022

Hi, Tina! Thank you so much for reaching out to us and providing us with this feedback! We are so sorry this is the experience you've had with us thus far. We want to ensure you are receiving a product that you not only love, but that is also in perfect condition! Please reach out to our support team at [email protected] and we would be happy to assist in getting this resolved.

Response from McGee & Co.Sep 21, 2022

Hi Aubrey! We apologize you had to wait so long to receive your product. We know how frustrating that is - especially when the items are just small decor pieces! We have been working on a process overhaul and major upgrade in technology at our Fulfillment Center, which has caused some extensive delays. We will certainly relay this feedback, however, as we know it is very impactful to the overall customer experience. Providing an effortless and above and beyond customer experience is integral to us, and we truly regret this disappointment.

Response from McGee & Co.Sep 26, 2022

Hi Laurie! We are so sorry to hear your new throw was destroyed when you washed it! Someone from our team is reaching out to you ASAP!

Response from McGee & Co.Sep 26, 2022

Hi Lisa! We are terribly sorry for the delay with this order! It looks like one of our team members refunded the shipping on this order for the delay, and this has since been delivered! Please reach out to us at [email protected] with any other questions that we can help you with!

Response from McGee & Co.Sep 22, 2022

Hi Barbara! Thank you for taking the time to leave your feedback! It looks like this order was returned to us, and refunded in full back in August, so you were not charged for return shipping. We will definitely look into posting more information, and additional photos for this piece.

Response from McGee & Co.Sep 22, 2022

Hi Chelsea! We are so sorry to hear about the quality of these chairs! It looks like our support team has reached out via email to get this issue sorted, so please be on the lookout for that response!

Response from McGee & Co.Sep 21, 2022

Hi Lorella! Thank you so much for your feedback! We are always looking for ways to improve, and this includes our shipping, and packaging processes. We will pass this feedback along to the appropriate teams.