McGee & Co.Reviews of mcgeeandco.com

I ordered some ornaments beginning of November. It is now the end of November and all I’ve received is an email saying that my order is still being processed. There seems to be some deep-seated issues with this company being able to fulfill orders. They shouldn’t be selling anything at this point until resolved…bad business does not produce repeat customers

I placed an order for Christmas Tree ornaments and it appears they have no idea when they anticipate being able to ship the order. They charged my card immediately to the tune of $207 and they continue to advertise their goods and by the sound of some of these reviews, I am not likely to receive my order in time to put them on my tree or maybe not even for months down the road. I'm so disappointed and at this point would like a refund so that I can purchase ornaments elsewhere.

This company is terrible. I ordered a small piece of decoration, it took 32 days to come!!! In the first 10 days I had no information about my order and 15 emails advertising their products. I was beyond of dissatisfied with the product. It was a small easel, very bad done, stained and the bottom was pilling off. I think I would find a better piece at Dollar Tree store. I’m not even bother returning it bc I don’t want anymore of the disgusting emails from them.

I purchase a lot of furniture for various projects, so I know a good deal about fees, shipping costs, shipping times, etc. Now, while I'll give them a little bit of room for shipping times (the people in Viet Nam who are making your furniture only start making it once you order it because they don't want to carry any inventory), what is completely unacceptable is the B.S. handling fee. Absurd. A $200 handling fee for a desk? Make sure you add that to the price in your head. A $50 handling fee for a rattan side table? Come on! It's one thing if the item is a one-off extremely difficult to ship or extremely heavy item, but they just slap this fee on everyone. It's nonsense and shady as can be. Don't fall for it. There are a million places you can buy similar pieces that are cheaper and have no 'handling fees'. They should frankly be ashamed of themselves.

McGee & Co. has been the worst customer experience I’ve ever had. They blame everything on a new warehouse system they’ve been implementing for seemingly forever. I had placed two orders with them, and over one month later I haven’t received one correct item. The first shipment contained all the wrong items (they couldn’t even get one single item correct!), and I haven’t received the second one. To make things worse, they just informed me that an item I had ordered 5 weeks ago is now out of stock and they can only offer a refund. So incredibly unprofessional. The items I ordered were all decor for Christmas. Looks like I won’t have anything in time for the holiday season. I will never be shopping here again, which is so sad since they have beautiful options. Bottom line, don’t ever order from here unless you’re willing to wait months for your order to arrive with the potential for it to never arrive.

Bought a table for a total of ~2500 (with shipping being ~$400 being the shipping costs). There's a 15% restocking fee plus you have to pay for return shipping if you don't like it. That's expensive (~325 restock plus the $400 shipping), but I took a chance because I liked it. It arrived damaged, and when I wanted to return it, they said I owed 15% restocking, plus shipping which was $1100-- more than twice what it was to ship to me. Unconscionable behavior and likely illegal. I intend to submitting a complaint to Texas attorney general and Consumer Protection Agency. My designer followed up with Julie C. directly but they did nothing to be a reputable vendor.

I’d be careful ordering from Studio McGee. I’m waiting on multiple orders from the first of October. If you’re looking to holiday decorate you won’t receive them in time. They also never notified me of an order that sold out. I had to call them, track that it was sold out. If I hadn’t noticed I would have paid and never received it. This happened last year too. I order a lot for staging and have never had another company sell out and not automatically refund me. The most expensive shipping and takes forever.

Placed two wallpaper orders going on two months now. Received partial shipments for both. Partial shipment on wallpaper is terrible. Now I don’t have enough and when they send it it may not be from the same dye lot. Customer service keeps telling me they are coming - the latest message was I would get shipping info within 7 business days - but so far nothing. I love the product itself, both wallpapers are beautiful but I can only do half my room! Really disappointing