McGee & Co.McGee & Co. was created in a spare bedroom with lots of big ideas and no room for fabric samples. After many late nights of brainstorming and collaboration, husband and wife team, Syd and Shea McGee decided to take what was a small business for a stay-at-home mom and turn it into something much more.
McGee & Co. (mcgeeandco.com) has 557 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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Victoria G.
Packaged well and got here quick once shipped. Such good quality products
Response from McGee & Co.Sep 19, 2022
Hi Victoria! Thank you so much for your review! We are so happy to hear you love your products.
MBM
I love the concept of mcgee and co. Love being inspired by the products and design. The products and design are very tastefully done. My only complaint is once I place my order, customer service isn’t reachable. I would like to call the number and actually speak to a person and not have to leave a message and hope I get a response back. I realize it’s hard to find help these days but customer service is just as important as the purchase in an agreement. Most companies are good at taking peoples money but when there is an issue, they disappear. Both components are equally valuable. If I call customer service with a product question, no one answers, I will likely find it somewhere else… anyway. Thank you.
Response from McGee & Co.Sep 19, 2022
Hi there! Thank you so much for leaving us a review and for the feedback regarding our Customer Experience Team! We agree that having all factors of the ordering journey well equipped and prepared are integral in providing a positive experience and having an exceptional Customer Experience Team is really key. We will certainly assess this with the appropriate teams and make improvements as needed!
Ana R.
All my experiences have been great so far! I do have one order placed months ago that hasn’t shipped yet but working in the industry I understand that have been challenges with fulfillment. I wish the website was more clear about that and I’m sure you guys will work hard to improve it!
Response from McGee & Co.Sep 19, 2022
Hi Ana! Thank you so much for your understanding and for taking the time to leave us a kind review! We are certainly working on transparency amongst other areas of improvement and do appreciate the feedback!
Joyce I.
I have purchased a bed, lamps, nightstands and linens and they have exceeded my expectations. While some items took some time to receive, the expected ship dates were stated on the website. My personal experience has been fantastic. Perhaps they have worked out some of the problems they were having early on.
Response from McGee & Co.Sep 8, 2022
Hi Joyce! We so appreciate you shopping with us and writing this kind review! We are thrilled to hear you had a positive experience with us. Please do not hesitate to reach out to our Customer Experience Team for assistance with any future orders!
