McAlister's DeliReviews of mcalistersdeli.com

Absolutely unacceptable experience at the McAlister's Deli on Highway 96 in Bonaire. My husband ordered a salad, only to come home and find it was old and missing the meat entirely. When he returned to the restaurant to address the issue — with the untouched salads in hand — they refused to replace them or make it right. It’s outrageous to serve food that appears to have been sitting out or possibly even returned by another customer. This kind of service and disregard for food quality is completely unprofessional. We won’t be coming back, and I strongly urge others to think twice before ordering from this location.

There are truly no words to express how disturbed I was by what I just witnessed at McAlister’s. A customer returned what appeared to be an incorrect food order to the manager, who then handed it to the food prep staff and asked, “How does it look?” — seemingly considering whether to serve it to the customer it was originally intended for. What’s worse, the food prep employees handled the returned food and then continued preparing other orders without washing their hands or leaving the area. This is a clear violation of basic food safety standards. Based on this experience, I can no longer consider this location a safe or trustworthy place to eat.

Placed an order at 6:04 pm. Received message that it would arrive at 6:58 pm. Received another message, my order will arrive at 7:04, then another message, my order will arrive at 7:12 pm, then I received 3 more messages with the last one stating my order will arrive at 7:45 pm. Right after that message, I get a message that my order was cancelled @ 7:29 pm This is so unacceptable on every level. I called McAlisters to make sure my card was credited and to understand why this happened. I spoke with a female manager, she said her name so fast I didn't catch it. I told her what happened and she had the audacity to tell me that I didn't use their app, I used door dash, and my order was cancelled. I told her that I DID NOT use doordash, that I used McAlisters website to place my order. I told her I was looking at my order on my computer and the order was definitely placed on McAlisters website. She said she will go look on their computer and get back with me. She came back and said it was a glitch in their system. I don't know why I was being punished for their problem. She offered a free entree or she would refund my card. I told her blaming the customer for their error is a horrible way to treat customers. And, refund my card for the $16.64 Apparently, someone there called door dash to deliver my order. I spend a good amount of money at McAlisters to be treated like I don't matter. Well, not anymore...I'm done.

The chili was horrible! The club sandwich was mediocre. Workers standing around with nothing to do took 13 minutes to make a sandwich.

This place sucks they have male employees threatening to pull their pants down in front of and too female employees

We went to the deli in Rome Ga. Every table had food trash, no booths or table were available to sit down. After 10 minutes I went to the counter to ask for someone to clean a table. Mind you the woman wasn't waiting on other customers. The condiment counter was filthy, no napkins etc. My sister went to the restroom to get a damp paper towel to wipe the table because the woman who left water on the booths. Another employee came out of the stall and didn't wash her hands. Needless to say we left without eating there. What a disgusting place 😒

Got sick of the sallad and the guy who served us was not so nice

Someone should explain to McAllisters what a deli actually is. I could buy a pig, raise a pig, butcher a pig, fry up the bacon and create a BLT in half the time it takes them to make it. A two hour lunch break and still got back to work late. And not they were not slammed. They were not very busy for lunchtime on a Friday. And no I wasn’t far away. There were 12 people waiting for carry out orders and all the people at tables were complaining. Looked like they had one cashier/food runner and one person in the kitchen.