Mitchells & ButlersReviews of mbplc.com

Dear Clara Owen, Further to our recent correspondence regarding your case. I wrote to the Beehive Harvester and I have since received a response from Ashley Wade, the Beehive Harvester. I have outlined Mr Wade’s response below for your reference. ’Thank you for your recent correspondence. We understand that there is an active police matter regarding these guests. They have been asked not to attend our business on Thursdays, and have not adhered to our request. Should they continue to cause such a disturbance, our General Manager will have to consider barring one or both from our business permanently. We would be most grateful if you could assist by passing this on to your constituents.’ I hope you will not hesitate to contact me again if you have further comments to make on this or would like my assistance on any other matter. Yours sincerely, The Rt Hon Sir Iain Duncan Smith MP Member of Parliament for Chingford & Woodford Green House of Commons London, SW1A 0AA

Was told gift card expired at midnight on the day it states printed on the voucher . To now be told it expired at midnight the day before . Date on gift card itself still shows as valid. So £200 they wont accept . Customer service tel number rubbish. Will not buy again .

We went to a restaurant owned by this group and had a problem with the price of the bill. Unfortunately, their customer service is non existent and they are not bothered by customer feedback or complaints as they do not respond to emails or any other form of communication. This is obvious when you see the amount of negative reviews on here and no-one from the company has bothered to reply. Avoid all the brands in this chain, including Toby Carvery, Vintage Inns, Miller and Carter, Harvester, All Bar One, etc., if you might need any customer care.

The Artichoke, Brentwood, Essex We arrived at 12.50 for a 1pm booking and was asked to wait in the bar for a table. Every table in the bar was covered in empty glasses, cups & plates. Half an hour later at 1.20pm we were called through to the 'restaurant' which was in a very dilapidated state and was filthy dirty. The walls were dirty and covered in hand prints, the paintwork chipped and dirty and the ceiling covered on cobwebs. The food was luke-warm and the roast potatoes were as hard as bullets. The gravy station was awash with spilled gravy. The whole time we were there we saw one waitress who was spread so thin as to make getting her attention pretty much impossible. Look I know that this is a cheap meal but basic food hygiene and cleanliness are surely not a big ask. I will not be returning to this or any other Toby carvery outlet, and I will be advising all of my friends and colleagues to avoid them as well.

Break fast fort the family was £39 with no Yorkshire pudding available ( which was the point of going to try that) no continental items no plack pudding. The toaster is ether untoasted or burned it you put it through twice. Staff only took payment not other customers service. Couldn't even get a second cup of tea. Go to premier in or weather spoons for family value and good service.

Terrible food used to be a weekly visitor but food was inedible complained to vintage inn and staff lied and manager lied that all food had been eaten this was untrue as inedible and tried but left 60-70% Lamb inn Pevensey vintage inns

My mother had a terrible experience at one of your venues for her birthday and when she complained was ignored. I later find out about The Enfield Oak incident and I'm pretty shocked. I will not be supporting any company to do with this company. So no more Miller & Cartner which was the only one left that I went to. Toby Calvery was put on the unapproved list a long time ago.

Went to Mitchell’s and butlers Herne bay our waitress was brilliant..,really lovely girl,so helpful,if you have the steak make sure you have good teeth,