Rob B.
Great products, great customer service
Great products, great customer service
Response from MaximusJun 3, 2025
A manager from our Customer Success department has reached out to address your concerns.

Maximus is a mission-driven peak performance medicine company providing men and women with clinically proven therapies to optimize hormonal health, energy, and vitality. Through telehealth consultations, personalized treatment plans, and fast discreet delivery, we make it simple to access the care you need from home. Our programs are grounded in science and supported by a community of people committed to looking, feeling, and performing their best — at every stage of life. Whether you're addressing testosterone, metabolic health, or overall wellness, Maximus is your partner in long-term health optimization.
Maximus (maximustribe.com) has 1,025 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Rob B.
Great products, great customer service
Response from MaximusJun 3, 2025
A manager from our Customer Success department has reached out to address your concerns.
Timothy L.
Maximus offers a service that's very important and needed for many people. I was skeptical at first but after doing their protocol for just a month and they have delivered on everything they promised their product would do. I highly recommend their services.
Response from MaximusJun 3, 2025
We’re glad to have won your trust and appreciate the praise.
Ken
Products are very effective!
Response from MaximusMay 28, 2025
Thanks for the positive feedback, we appreciate your support.
Kiefer H.
Very professional and the doctors actually listen. I would have like a better understanding of the refund policy. In the sense what would happen in the middle of treatment.
Response from MaximusMay 28, 2025
We’re grateful for your kind words about our team and the care you’ve received. In accordance with FDA regulations and federal law prescription medications cannot be returned and we don't issue refunds once treatment has been delivered or medication has been shipped. We always aim to ensure patients feel confident and informed before moving forward with any treatment.
Matthew G.
The communication with their Dr's is fantastic. They have a great process in place. The in-home blood draw for lab testing is quick and easy, and very accurate. The products offered are also extremely high quality. Overall I'm very satisfied with the service and products.
Response from MaximusMay 28, 2025
We’re glad to hear the convenience, quality, and communication have all met your expectations.
James M.
Prompt replies and they have good doctors who listen.
Response from MaximusMay 28, 2025
Thanks for the positive feedback.
Gibson G.
Maximus has been very prompt in responsiveness and very elaborate in their explanation of their product and procedures. The doctor was helpful in explaining the results of my bloodwork and how that relates to the protocol as well as being able to answer any questions or concerns I had.
Response from MaximusMay 28, 2025
We appreciate you highlighting the clarity and care you've experienced with our team.
Rick S.
Maximus continues to impress. Their customer service, very attentive MDs (Dr. Alvarez has been great), and prompt deliveries are still on point. The ease of adhering to their protocol is notable. They continue to perform as advertised. The product is top notch and I’m feeling great. Very satisfied customer here.
Response from MaximusMay 28, 2025
It’s great to hear the care and the product quality are making a real difference.