MaximusReviews of maximustribe.com

No one will answer the phone or contact you back. I was charged last month and never recieved my order. I was charged almost 2x my normal amount this month and I did NOT change anything and absolutely no one will answer, call back, or reply by phone or email.

Customer service is terrible or non existent. Not a good impression on someone first getting on TRT. After finally texting someone, they just stopped responding during our chat. After numerous emails and phone calls not being responded to, I called my bank the next day and got my money back. First impressions are lasting to me. Im glad I got out before what I see in the reviews now with others not even getting medication and experiencing the same non existent customer service. My advice is to RUN! Please read reviews before dumping your money into a company that could care less about your health.

I qualified and ordered the TRT monthly. I received my first order 2 weeks later and it was completely shattered. I’ve now waited a week for a replacement. I have emailed Customer Service about 15 times and keep getting a response that has “been expedited for replacement and then we get a notification once it ships”. No actual resolution, no replacement and my card is due to get charged again this month. I am reporting to my credit card company today as they do not respond to customer service chat.

Was sent the wrong order no one answers phones called 5x the so call we'll call you back with in 15min option is a joke no one calls you back their online messages again no response idk if this company is a scam or just has the worst employees possible

Prepaid 1 year. No medication delivered on 2 separate months (within the first 10!)and was only given credit for a future subscription. Seems egregious. 2/6/26 Update Maximustribe reached out to me and refunded me 2x months + a third. They also allowed me to cancel another subscription I asked to end early. I'm updating my review since it shows the company is trying to resolve issues customers are running into. Edit: Doctor told a patient in discord that bud meant best by not expired. I replied clarifying that bud was beyond use not best. Instead of clarifying it to the patient he deleted his message and mine. Sketchy .

Bad experience with the community management, missed notifications, late processing.

I have been reaching out to support for days without receiving a reply of any kind. I received my GLP1 shipment today even though I didn’t receive a shipping notification of any kind. However, I ordered Sermorelin also and it was not included in the shipment. I can only imagine how long it will take me to reach support to even discuss this issue. I do not recommend this company based on my experience so far.

I tried the topical oxytocin. It was helpful for my sleep for the first prescription, but after charging me $199.00 for a four-week prescription it ran out after two weeks. OK, maybe a fluke. I contacted support and never receive a reply. Mentioned it to the doctor at the next follow up, he said "let's see how long this one lasts." Turns out, it was three weeks. So maybe they don't know what they're doing if they can't dispense a medication? Makes me wonder if they're competent in other areas.