Robert F.
Shayne is THE Best CS Rep at MAX
* * * 大大 Verified I have spoken to SHAYNE. I have spoken to, texted and emailed several representatives from your company. SHAYNE is, by far and away, the most proficient and helpful person I have contacted. I would like to send someone an email or fill out a questionnaire giving your praise. Your helpfulness should be rewarded and not go unnoticed. Shayne spent a lot of time with me straightening out my account and assisting me. Service like this is what customers want. Service like this will make me a lifelong customer other representatives need to take a lesson from Shayne. God bless him for all the hard work he did and straightening out my account. I wholeheartedly recommend him for a raise or bonus! I am not kidding!
Response from MaximusNov 14, 2025
Robert, thank you for this wonderful feedback. We're extremely proud to have team members like Shayne who take complete ownership to get an issue resolved. You're 100% right: that level of proficient, dedicated support is exactly what our clients deserve. It's the standard we build our team to deliver. We will absolutely ensure this high praise is passed directly to Shayne and our leadership team. We're honored to have earned your trust and your long-term loyalty.




