Lou H.
Bad service and support
Bad service and support. I'm a new patient and can't get a doctor to respond. Support says "wait 24 to 48 hours" but I'm two days in and not feeling great. Do yourself a favor, go to a real doctor not some online scam that just wants your money and makes it impossible to cancel or to get support.
Response from MaximusMay 3, 2025
Hi Lou, We are not a scam, we are a telehealth company that takes pride in helping men transcend their genetic potential and ultimately feel their best by providing a safe and clinically-validated approach to optimizing their health and performance. It appears a manager from our Customer Support department contacted you April 22nd as soon as your review was posted, apologized profusely, and refunded you for the order you didn't receive. Your April 29th response to him explicitly states that the resolution we've offered feels fair. Maximus




