MaximusMaximus is a mission-driven peak performance medicine company providing men and women with clinically proven therapies to optimize hormonal health, energy, and vitality. Through telehealth consultations, personalized treatment plans, and fast discreet delivery, we make it simple to access the care you need from home. Our programs are grounded in science and supported by a community of people committed to looking, feeling, and performing their best — at every stage of life. Whether you're addressing testosterone, metabolic health, or overall wellness, Maximus is your partner in long-term health optimization.
Maximus (maximustribe.com) has 1,025 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Andrew K.
Prompt responses, caring individuals, educated health care. They work with you to help you achieve your goals and follow-up regularly to make sure everything is going well. Not a single negative instance.
Response from MaximusJul 13, 2026
Prompt, knowledgeable care with consistent follow-through and zero friction is the experience we work hard to build and maintain. It means a great deal to hear it has come through that way from start to finish.
Heather S.
Extremely helpful and thorough. Kept me in the loop every step of the way.
Response from MaximusJul 13, 2026
Helpful, thorough support that keeps you informed throughout the process is exactly the standard we aim for. We appreciate you sharing your experience.
Pam C.
I loved the options. Whoever I talked with was very informative and helpful all along the way. I just wish after the initial shipment, the cost was not so high so I could not continue
Response from MaximusJul 14, 2026
Thank you for the kind words about the team and the experience — we're sorry to hear that pricing has been a barrier to continuing, and we have reached out through Trustpilot to see if there is anything we can do to help find a solution that works for you.
Todd
So far...4 weeks working with Maximus, I have received exemplary customer service, follow through, guidance, responsiveness and "product." The only part that has been shy of superior is their "Presentation." My expectation from the ratings (and price) is they need better packaging (presentation.) Apple products (for example) have set a gold standard for the receiving and opening of their expensive and highly rated products, I think Maximus could learn from this "user experience." They should "Dress up" their packing when users are receiving/unboxing of its product (welcome kit, testing kits, Product "TRT" delivery. Make every delivery a great experience!
Response from MaximusJul 13, 2026
Thank you for the thoughtful and detailed feedback — we're glad the service, guidance, and responsiveness have all been hitting the mark in these first four weeks. Your point on packaging and the unboxing experience is genuinely well-taken, and we appreciate you framing it so specifically.
Magnus
I will say customer service definitely responds quite quickly and that’s a relief. Too many times you join up for things and then you’re forgotten, and at Maximus it’s been a great experience so far. I had a concern about the lab test testing and the pricing and it was explained and I feel much better. I will say that the customer service is very knowledgeable about their products and if you need help and trying to figure out what direction to go with, they can do that. Thank you for all that you’ve done.!
Response from MaximusJul 10, 2026
Feeling supported rather than forgotten after signing up is something we genuinely care about, and it's great to hear the team was able to address your concerns clearly and knowledgeably. We look forward to continuing to be there when you need us.
Brandon C.
Excellent customer service. Extremely fair pricing. Basically what I said in the title, duh.
Response from MaximusJul 10, 2026
We appreciate the kind words on both the service and pricing, and we look forward to continuing to deliver on both, Brandon.
Jeffrey M.
Attentive, responsive and committed to resolving issue
Response from MaximusJul 10, 2026
Attentive, responsive support that sees things through to resolution is the standard we hold ourselves to. We appreciate you sharing your experience.
Brian G.
Alondra, from customer support was absolutely wonderful in answering all my concerns. She handled this in such a professional and speedy manor. Her pride in her work shines through! 👏👏👏👏
Response from MaximusJul 10, 2026
Thank you for taking the time to recognize Alondra by name — professionalism and genuine pride in the work are exactly the qualities we look for in our team, and it's great to hear they came through so clearly. We'll make sure she sees this.
