Byrion J.
Terrible Customer Service
Terrible Customer Service. Very shady business with only one customer service employee, needed a refund on an order due to it not being delivered. No response. Had to contact them over 4 times for any response, and then the most they could do was a store credit. Never buying from this company again.
Response from Maxaroma.comDec 17, 2020
Hello, Thank you for your feedback. Please note your package was delivered to your mailbox. But since you did not receive the package we issued a store credit even though it shows delivered .. We received your call this morning, and the store credit was issued in 20 minutes to your account. We try to provide very friendly customer service so if a person is assigned to your account to handle your case, that person will take care of it all the way.


