Chuck
Awesome service
Awesome service. Genuine product. Extremely fast shipping.
Response from Maxaroma.comMar 3, 2023
Thank you for your review !
Founded in 2018 and headquartered in New York City , MAXAROMA is an e-commerce fragrance retailer serving perfume lovers with a curated selection of authentic designer and niche fragrances. We carry 500+ perfumes and colognes from established luxury houses alongside rare, hard-to-find niche brands, giving customers a single destination for everyday staples and hard-to-source discoveries alike. What sets us apart is our focus on the niche and luxury fragrance world , our team stays close to new releases, discontinued classics, and emerging independent perfumers to help shoppers find scents they won't find everywhere else.Every fragrance we sell is guaranteed 100% authentic. We offer Free Shipping , Free Returns in the US, and a 30 Day returns policy, and accept all major credit cards, PayPal, Amazon Pay, Apple Pay, Google Pay. Has been awarded best Retailer 3 years in a row, by Newsweek and Statista, USA Today & ScenrXplore. Questions about an order or want a recommendation? Reach our support team at [email protected]. Follow us on Instagram/TikTok/YouTube @maxaroma for new arrivals and fragrance guides, and sign up for our newsletter to stay ahead on the latest in luxury and niche fragrance.
Maxaroma.com (maxaroma.com) has 2,975 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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2,975 approved reviews, newest moderated first
Chuck
Awesome service. Genuine product. Extremely fast shipping.
Response from Maxaroma.comMar 3, 2023
Thank you for your review !
CHRISTOPHER
Fast shipping, great prices and products
Response from Maxaroma.comMar 3, 2023
Thank you for your review !
Boaz
Very fast shipping !
Response from Maxaroma.comMar 3, 2023
Thank you for your review !
David A.
Great Company Great staff Great Fragrance Always on time. Overall I'm Greatfull.
Response from Maxaroma.comMar 4, 2023
Thank you for your review !
Jaerard
Cologne 🔥🔥🔥🔥🔥
Response from Maxaroma.comMar 4, 2023
Thank you for your review !
Demetre R.
Purchased Dior homme 2011 version so I thought, the picture that was posted and the description both matched the 2011 version but when it arrived it was the 2020 version which is a good fragrance I just already have it in my collection after contacting Maxaroma they would not sent me a return purchase via mail. *update* After already printing the return label myself, was contacted by customer service stating in rare cases they’d send a return label via mail I don’t understand why not just send it in the first place? Never had an issue with maxaroma until then but it’s resolved
Response from Maxaroma.comMar 6, 2023
Hello Dear Customer, Thank you for your feedback. As it was advised, there's a vast majority of changes a brand may do to their products which makes it extremely difficult for us to keep up with every single change they may do (e.g.: reformulation, packaging, retail bottle, etc). In regards to the return label, please note that we proceed by sending a PDF file which our customer have been able to print out and send their returns. Please note that returns are free since we pay for the return shipping label. As of now, we have received your return and issued a full refund back to the original form of payment, please allow 2 to 3 business days for this process to be effective. Please let us know if you have further questions or concerns. Have a great day! Maxaroma Customer Care Team
Emmanuel
Quick arrival
Response from Maxaroma.comMar 4, 2023
Thank you for your review !
David
Stellar service as always the best place for all your fragrance needs
Response from Maxaroma.comMar 4, 2023
Thank you for shopping at Maxaroma !