Maven PetReviews of maven.pet

I received the collar and never activated it, you have an automatic 6 month commitment no matter what. They make $120 off you.

I have 2 sensors with Maven. Everything was fine until one stopped charging then altogether died. I have attempted NUMEROUS times to make a report through the app but because the sensor isn't working, the app isn't doing anything. I have emailed Maven several times for months and they continue to give me the run around. I have explained numerous times that the app won't work to report the bad sensor but Maven just keeps sending back generic emails and resolving nothing. I guess since they have my money they don't care. DON'T PURCHASE FROM THIS COMPANY THEY WILL NOT FIX ANYTHING THAT GOES WRONG.

Stopped working within 3 weeks. Tech support very difficult to reach. Very disappointing - defective unit, company would not replace kept saying they were “adjusting calculations” no way to ensure quality and accuracy of product. Took forever to get them to cancel my policy. Also, no way to edit or remove my credit card from auto-billing. Good concept, poor design and even worse customer support.

Awful customer service. The device never even shipped, yet I was told on numerous occasions that it was 'on its way.' If your pet genuinely needs this device for a medical condition, I would recommend purchasing from a reputable company with reliable customer service. In my experience, this company did not provide accurate updates or make a meaningful effort to ensure the product was delivered.

Beware the FAKE $88 discount. This is a pop-up "discount" on the main page. The popup states: "Get $88 off. Catch health changes early, before your next vet visit," with a "Claim $88 Off" button that requests a first name and email. The only "terms" on this pop-up are "limited time". After entering an email and clicking "Claim $88 Off," I was returned to the exact same checkout page, at the exact same price ($167.92), with no discount code applied. I also received a follow-up email repeating the "$88 off" offer with a button that led back to the identical, unchanged checkout page. FTC guidance (16 CFR Part 233, and general FTC Act requirements around truthful, non-deceptive advertising) requires that any conditions or terms affecting an advertised price be clearly and conspicuously disclosed *at the point of the offer*, and that advertised discounts actually be available to consumers who follow the steps presented to them. As experienced, this promotion did not deliver a discount through the process it advertised. Trust? Welp, you killed it before I even bought the product.

I ended up not even using it I want to, but it honestly wont fit my dogs neck her is only 3.6 pounds I want to return it but I honestly cant find it.

been using this tracker for about 2 months now and it has been a nightmare. on our second (replacement) unit/tracker and battery life is horrible with 2 days of battery life with little to no activities. when the tracker drops down to 0%, it will not accept the charging through USB-C at all, this happened to both trackers. it's unreal that Maven Pet is subscription based and charging so much for your early customers/supporters to be guinea pigs for an unfinished and broken product

I think the beginning information is misleading. The more I read through this is more about basic health and while that may be helpful later on that’s not the feedback I was looking for