Pa
I have not received the package yet
I have not received the package yet. So far this is the only time you have asked for a review prior to the product arrival.

MAURIPRO Sailing is more than just a sailing store — we are a global resource, a technical partner, and a passionate crew committed to helping sailors sail better, smarter, and safer.Since 2003, our mission has been clear: to support sailors around the world with the equipment, knowledge, and service they need — whether racing offshore, cruising the coast, or rigging a dinghy.
MAURIPRO (mauripro.com) has 420 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 39 reviews with 1 star · Clear filters
Pa
I have not received the package yet. So far this is the only time you have asked for a review prior to the product arrival.
Jeff
Horrible. When ordering expectation was that parts would ship within a day ... it has been 2 weeks and still no receipt. Finally received a Tracking number yesterday and still shows that it hasn't left the building only a tracking number created. I don't understand when I requested a part by a certain date that I was stalled because "some items not received yet" .... Now I have to find another solution in order to sail this weekend.
Response from MAURIPROApr 5, 2023
Hello Jeff, we are sorry to hear you had a frustrating experience. We really appreciate your review. Please let us know your name or order number and we will gladly look into this issue promptly.
customer
I have not gotten any confirmation of my order, response to phone call or attempts at online chat. But my credit card has been charged!!
Response from MAURIPROJan 9, 2023
Hi Mark! Thank you for letting us know. We are glad this has been solved! Please don't forget to check your spam folder and add us to your email contact list to avoid missing any further communications. Have a nice day.
customer
Your customer service rep, Fatima H, reached out about my order. I asked that one item be changed from a 3" to a 3.5". I corresponded w/Fatima three times about this, as well as about track ends that i could not find on your website. I was assured my request was addressed. I received three of the incorrect 3" parts and none of the track ends.
Customer
Ordered the screens roughly four months ago - sent two emails regarding status yet no responses and no communications throughout this process - I ordered based on specific measurements wha I received are twice as big and useless to me - incredibly dissatisfied!
Response from MAURIPRODec 12, 2022
Hello! We are sorry to hear you had a frustrating experience. We really appreciate your review. Please let us know your name or order number and we will gladly look into this issue promptly.
Kurt W.
Arrived but the size was a tad small need to return or exchange.tried to reach out twice with no Response
Response from MAURIPRODec 12, 2022
Hello Kurt. Thank you for your review! Gladly everything has been sorted. If you have any further questions, don't hesitate to let us know.
Frank L.
I started my small order on October 3, 2022, it is now December 3, and I still don’t have the entire order. There have been many emails back and forth, but no product delivered. Tired of the run-a-round I ordered the exact same parts from another company and got them in 5 days.
Response from MAURIPRODec 6, 2022
Hi Frank! We are sorry to hear you had a frustrating experience. We really appreciate your review and are looking into this issue and hope to resolve it accurately and promptly.