MAURIPRO Reviews | Read Customer Reviews of mauripro.com

MAURIPRO Reviews | Read Customer Reviews of mauripro.com

MAURIPRO reviews

Showing 333 reviews with 5 stars · Clear filters

AmayaSv
Aug 30, 2024
Great service
We placed several orders over a few weeks. We had many questions to help identify the correct replacement parts, Sandra was a great help answering emails quickly and identifying part numbers for us. By identifying and ordering replacement parts instead of replacing whole units we were able to save a lot of money.
Response from MAURIPROSep 2, 2024
Hi! Thank you for sharing your experience with us! We're thrilled to hear that Sandra was able to assist you so effectively in identifying the correct replacement parts. We always strive to provide helpful and efficient service, and your feedback lets us know we’re on the right track. If you have any more questions or need further assistance, we're just an email or call away. Wishing you smooth sailing and happy to help whenever you need us!
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Michael J.
Aug 28, 2024
Excellent customer service and comms
Excellent customer service and comms. I will definitely be a repeat customer
Response from MAURIPROAug 28, 2024
Hi Michael! Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our customer service and communication. It's customers like you that make what we do so rewarding. If there's anything more we can do for you, don't hesitate to reach out. Safe sailing, and see you soon!
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TYK
Aug 28, 2024
Diligent follow through …
Diligent follow through on questions before my order. Call and chat support was excellent. Order arrived on time and as expected.
Response from MAURIPROAug 28, 2024
Hi! Thank you for your wonderful feedback! It’s great to know that our call and chat support met your expectations and that your order arrived on time. We're here for you whenever you need us, so feel free to reach out anytime. Happy sailing, and we look forward to serving you again soon!
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Jeff C.
Aug 16, 2024
Mauri Pro has become my go to source…
Mauri Pro has become my go to source for rigging and sailing hardware!
Response from MAURIPROAug 28, 2024
Hi Jeff! Thank you for your fantastic review! We're honored to be your go-to source. It's our pleasure to provide you with the products and service you need to enjoy your time on the water. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to continuing to support your sailing adventures!
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customer
Aug 8, 2024
Responsive team of experts
Responsive team of experts who were able to help me find what I needed. When a return was needed the team was hassle free and they accepted the return and processed the refund.
Response from MAURIPROAug 9, 2024
Hi! Thank you so much for your fantastic feedback! We're delighted to hear that your return process was smooth and that our tech support was helpful. If you need anything else, please don’t hesitate to reach out. We're always here to assist you!
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Richard F.
Jul 5, 2024
I have purchased several different…
I have purchased several different items without any issues. A recent purchase didn’t work for me. The staff at Mauripro stepped up. Very good coms and positive action.
Response from MAURIPROJul 8, 2024
Hi Richard! Thank you for your feedback! We're glad to hear that you've had positive experiences with us and that our team was able to assist you. Your satisfaction is important to us, and we're happy we could provide good communication and support. If you need anything else, please don't hesitate to reach out.
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Sonny
May 23, 2024
Competitive pricing & excellent customer service
Ordered two Lewmar standard portlights from mauriprosailing.com at a very reasonable price. They contacted me immediately after I placed the order to confirm lead time on Lewmar products. Items were shipped exactly as expected and were delivered promptly after I received shipping confirmation. They were packaged nicely and arrived in perfect condition. Would absolutely recommend mauriprosailing.com and would not hesitate to order from them again.
Response from MAURIPROMay 27, 2024
Hi Sonny! Thank you for your wonderful review! We're delighted to hear that you had a great experience ordering Lewmar portlights from us. It's fantastic to know that our team promptly confirmed the lead time and that your items were shipped and delivered as expected. Your recommendation means a lot to us, and we look forward to serving you again in the future! Happy sailing!
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Dave C.
May 17, 2024
Ordered the forespar nova lift
Ordered the forespar nova lift. Alghough it took a few days to get a status via the message board, the order was delivered within 5 days. Very happy with the service and the product!
Response from MAURIPROMay 27, 2024
Hi Dave! Thank you for your review! We're glad to hear that you’re happy with the Forespar Nova Lift. Thank you for your feedback, we will use it to improve our communications even more. Your satisfaction is important to us, and we appreciate your patience. If you need anything else, please let us know! Happy sailing!
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