MAURIPRO Reviews | Read Customer Reviews of mauripro.com

MAURIPRO Reviews | Read Customer Reviews of mauripro.com

MAURIPRO reviews

Showing 333 reviews with 5 stars · Clear filters

Rick
Sep 26, 2024
Awesome Customer Service
We needed a couple parts for our water maker on our catamaran. I couldn’t find them anywhere but overseas in the UK. We’re in the US on the East coast. The shipping on my order from the UK would have been twice the cost of the parts. I emailed a contact in Florida at one of their US partners. They responded immediately. Took my parts request and shipping information. The next day I received an email response with two links to the parts I needed from their website. I placed the order. Done! I will use them again and recommend them to other boaters.
Response from MAURIPROSep 27, 2024
Hi Rick! Thank you for sharing your experience! We're glad we could help you find the parts you needed quickly and avoid high shipping costs. We appreciate your trust and recommendation and look forward to helping you again!
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Emily G.
Sep 25, 2024
Prompt and concerned customer service
Prompt and concerned customer service. I was very impressed how quickly they responded. There was a small issue with my order and rather than wait, they contacted me and let me know what was going on and asked how I wanted them to proceed. I haven't found another marine retailer that is so involved and proactive in having great service and great products. Website is top notch too. Much easier to find items than other marine retailers.
Response from MAURIPROSep 27, 2024
Hi Emily! Thank you for your feedback! We're thrilled to hear that our proactive approach and prompt communication made a positive impression. We appreciate your trust and look forward to assisting you again!
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Jürg K.
Sep 25, 2024
Quick and personal service
Nice people, and a very good and quickly Service, thanks 🇨🇭
Response from MAURIPROSep 27, 2024
Hi Jürg! Thank you for your kind words! We're glad you had a positive experience with our team and appreciated the quick service. We look forward to helping you again!
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Bohdan P.
Sep 24, 2024
Great service!
Great and friendly customer care, willing to communicate!
Response from MAURIPROSep 27, 2024
Hi Bohdan! Thank you for your feedback! We're happy to hear that our team provided friendly and open communication. Your satisfaction is important to us, and we look forward to assisting you again!
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Chang Woo L.
Sep 24, 2024
Top Tier Customer Service
What a wonderful customer service they have! Both Erick and Adriana are so nice and quick to answer any questions or and assist me on any special requests I have and willing to go above and beyond to accommodate. They are the primary reasons why I have become a repeated customer at Mauripro sailing. Appreciate it so much!
Response from MAURIPROSep 27, 2024
Hi Chang! Thank you so much for your kind words! We're thrilled to hear that Erick and Adriana have made such a positive impact on your experience. We appreciate your loyalty and look forward to assisting you in the future!
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Will P.
Sep 20, 2024
Excellent customer service
Excellent customer service! when I did have a concern they immediately called on the phone and answered my concerns
Response from MAURIPROSep 23, 2024
Hi Will! Thank you for your feedback! We're so glad to hear that our team was able to address your concerns quickly and directly. Providing excellent customer service is at the heart of what we do, and we're happy that we could offer the prompt support you needed. If you ever need assistance in the future, we're just a call away!
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Gregory D.
Sep 19, 2024
Excellent company
Excellent company. Very good experience, great pricing and fast shipping. Overall, a pleasure to do business with this company
Response from MAURIPROSep 23, 2024
Hi Gregory. Thank you for your kind words! We're thrilled to hear that you had a great experience with our company, from competitive pricing to fast shipping. We look forward to assisting you again in the future!
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Miguel Del R.
Sep 16, 2024
It was a great experience buying from…
It was a great experience buying from Mauripro, great communication, very good price and Gustavo helped me in every step, thanks
Response from MAURIPROSep 23, 2024
Thank you for your feedback! We're so glad to hear that your buying experience was smooth and that Gustavo was able to assist you throughout the process. We appreciate your trust and look forward to serving you again!
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