Maui JimReviews of mauijim.com

I bought 2 pairs of Maui’s one was around $400. A few months later it slipped off my face and the lens broke on one, the second one just has a small scratch. When I sent it to the company to fix they told me that these styles were discontinued and that they couldn’t fix them… ok, but the worst part is that they kept the glasses and didn’t return them. I was out over $500 with nothing.

Habe mir online eine randlose Sonnenbrille gekauft. Der rechte Bügel und das Glas waren nicht fest genug verschraubt und gleichzeitig war das Glas nicht richtig mit dem Mittelsteg verschraubt. Ich habe reklamiert und habe um Nachbesserung gebeten. Was haben die gemacht - ohne jegliche Erläuterung Stornorechnung geschickt und Geld zurück überwiesen. 4 Mauijim habe ich schon, aber ein weitere kommt jetzt nicht mehr dazu.

I bought a pair of Lighthouse sunglasses for $200 in June 2025, and the following month, the right temple broke on its own when I opened them. I sent them in for repair, but they took over 15 days to reply, telling me they didn't have the part and that I would have to wait an inordinate amount of time. I don't recommend anyone buy those sunglasses; they're super expensive and of very poor quality.

I had a beautiful pair of tortoise shell sunglasses. I got up shortly after buying and noticed that the left eye lens had what I would call two hairline fractures. I contacted this repair service, paid $104 and sent in the glasses. Three days after receiving the “fixed” eyewear, I went to wear them and they two cracks similar to what I’d asked to be repaired. They were now worthless and instead of going through the rig amoral of sending them back a second time, I threw them in the trash—right where my opinion of Maui Jim is at this point.

Don’t buy Maui Jim. Been customer for years & after buying $300 glasses 3 days ago ,I bent over at the pool, they fell off and both lenses (mirrored orange/red) scratched & took off partial mirroring. Customer support offered me paying $75 for repair. No longer great quality.

The lenses are great at first but the coating starts to come off the lenses after 2-3 months. Not acceptable for a supposed high end product at that price

Je suis client de cette marque depuis plus de 20 ans qui est basée à Castelnau le Lez . J'en suis à ma vingtième paire et aujourd'hui j'en ai cassé une accidentellement ( verre ) Maui Gin ne la prend pas en garantie car cette marque vient d'être racheté par une grande marque de luxe et a beaucoup changé sa politique de SAV !! Je n'achèterais plus jamais cette marque car les verres en polycarbonates se rayes et pas de garantie et sachant que celle que je viens de casser mon coûtée 260€ !! Pour moi c'est fini et je vous conseille d'en faire autant car la politique de cette marque est à dénoncer et surtout à éviter .

I bought the Maui Jim Sunglasses Pulama for just under €250. After three weeks, the left arm fell off—the screw had simply come loose. The store where I bought them kindly exchanged them. The replacement worked fine for two months, but then another screw came out, making the sunglasses unusable again. The store is no longer willing to help me. Stay away from these poor quality sunglasses.