Maui JimReviews of mauijim.com

I bought a pair of Alika sunglasses, and Maui Jim sent me a scratched pair of sunglasses. Returned it to get an exchange and the second and third pairs were still scratched. I did return and asked for my money back. Still haven’t received the money and when I called Maui Jim, customer service said that they have not evaluated the sunglasses yet. The worst experience ever! Don’t buy from them!

I purchased five pairs of Maui Jim sunglasses over the years. I purchase the product because of their built in readers. Sadly, the lens film on 4 of the 5 sunglasses deteriorated within a year of each purchase. In one case, I even paid to have the lenses replaced, and the film on the new lenses also deteriorated. My Oakley, Rayban and designer glasses through Luxotica have never experienced the same product deterioration. I live on the beach and while their built in reader feature and styling attracted me to the product, the quality is severely lacking.

Tried to buy a pair of Mavericks on line and use my Veterans discount . I completed the form for the purchase over and over again and kept receiving an error message ‘ SOMETHING WENT WRONG “ I called the customer support number . They couldn’t help because I didn’t have an order number . DAH Later my bank issued a fraud alert . My card had been charged by them twice . They were bought out by Kering eyeware .

SHIPPING!! I ordered sunglasses 2 weeks ago and still haven't received them

30 months ago I paid 400 euros for a pair of sunglasses with a Titanium frame. I have not used them much, and last week I went to put them on and the frame was broken. There was no impact or abuse whatsoever. I was told by the seller of the glasses that I would be charged 150 euros for replacement frame, which does not include the fitting. What a joke! Frankly, I would never again but this brand, which is overpriced and poor quality.

After 20 months a lens drop out of the Maui Jim sunglasses (380 euro) and broke on the ground. As MJ has 2yrs warranty I've send them for repair. However they refuse to give warranty.

I thought i was upgrading from Costa's poor warranty to a much superior one. Don't believe for 1 second they have a better warranty, they don't!!!My lens had scratching on them after just 1 month of owning them. They are charging me $95 to replace a lense. In the future I won't spend that kind of money again.

I have a local Kine model. I sent for repair within the two year frame warranty because the nose pad rubber was peeling, same problem for the rubber at the end point of the frame close to the ears. Also, one of the glasses broke (maybe because of the pressure from my laptop in the bag?). The warranty is void for glass damage. For the rubber the replacement was free, but what bothers me is that Maui jim supervisor in Canada said this is due to the sun light, which is ridiculous, as the product is supposes to protect me from the sun so of course it is exposed to the sun. Second processing fees and shipping is 15 dollars+taxes for the return and I paid around 20 dollars for the sending with Canada post. The glass replacement costed 105 dollars +tax. I find this too expensive for a frame that doesn't last so long. It is my last purchase from Maui Jim, too disapointed.