Jane
Brilliant service
I returned my sunglasses to this company and they did a fantastic job replacing one of the arms (which was broken). It only cost me £12 and that included the return of my glasses by courier. Can’t fault them.
Maui Jim is a Peoria, Illinois-based manufacturer of sunglasses.
Maui Jim (mauijim.com) has 259 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Jane
I returned my sunglasses to this company and they did a fantastic job replacing one of the arms (which was broken). It only cost me £12 and that included the return of my glasses by courier. Can’t fault them.
Paul L.
My wife dropped her favorite Maui Jim sunglasses on rough concrete - scratching both lenses. We got them in Lahaina in 2013. They replaced the lenses, cleaned up the glasses and they are like new. Much appreciated!
Sandra S.
I had some Sugar Cane sunglasses bought for me for my 60th birthday. The lenses in the glasses are amazing, so clear, and I absolutely love them. Fast forward 7 years and I snapped the arm off them, I was gutted. Contacted Maui Jim who emailed me instructions on how to return for repair. I sent the glasses and a couple of days later had an email to say they'd been repaired and serviced. The only cost was for secure return postage. I'm so happy with the level of service I have received from Maui Jim.
Conor M.
Outstanding customer service provided by Tony Barron. Sunglasses received and sent back to me like new.
Clara D.
Lunettes design, ultra confortables, indémodables, légères et efficaces. J ai fait l expérience du Service Après Vente très professionnel. Mes lunettes m’ont été renvoyées réparées , quasi neuves ! Des produits de qualité, un service au top… tout ce qu’on aime
Laut N.
Top-notch customer service My glasses broke, but they repaired them for free – brilliant service – and sent them straight back to my home, without even asking for payment. Thanks guys, you’re the best! Service SAV au top Une paire de lunette cassée, ils me l'ont réparé sans frais au top, puis renvoyée directement à la maison, sans demande de facture. Merci les gars vous êtes au top !
Anthony T.
I had a minor problem with the coating on one of the lenses on my sunglasses, which were 18 months old. The sunglasses were a birthday gift, so I didn’t have a receipt and couldn’t prove date of purchase. They staff at Maui Jim were excellent . They dealt with my issue in a sympathetic, fair and professional manner. I would like to give individual mentions to Katherine Elliot and Tony Barron you are both a credit to the company.
Lindsey
Excellent after care service! I had a pair of sunglasss that I had damaged the lens. They were discontinued but they still have replacement lenses. Sent them off and they were back returned to me like new within a week. Fantastic communication, paid the price they had quoted. Really impressed. Thankyou guys I can now wear my favourite sunglasses again!