Maui JimReviews of mauijim.com

I recently sent my Maui Jim prescription sunglasses to be be repaired. The customer service and professionalism was nothing short of exemplary.The frames were 5 years old and i didn't think i would be able to get them repaired in time to go on holiday. They were repaired and sent back in record time.

I recently needed help to repair my Maui Jim sunglasses. The product is real quality and the support service is also excellent. My glasses were badly damaged but the repair/ support team were absolutely brilliant, no drama , friendly and professional. I sent them the glasses and the very next day they emailed me that they could fix them , and how much that would be . I immediately called them , the guy was so helpful and they managed to repair and return them to me within 48hrs so I can take them back on holiday with me ! Cant thank them all enough, would have no hesitation in recommending MJ every time - top quality product - top quality support

I damaged the bridge of my much loved prescription lens sunglasses. Customer service kept me up to date at every stage, replaced the bridge and returned the sunglasses within a week. Thank you Maui Jim.

I have a pair of well-loved MJ’s that are probably 15 years old. A nose pad was lost recently and after visiting a couple of stores who couldn’t help, I went on line. MJ offer a repair / replacement service for the missing notepad for a handling fee of £11. I was unable to tell them the model number of the sunglasses because it had rubbed off from the arm. Off went my glasses and they came back swiftly, with - a new pair of nosepads - a new bridge section - 2 new arms - a new case All for the £11 handling fee. Brilliant job by Mai Jim, exceeded my expectations, and my treasured glasses live on!

This is the best company that I’ve ever dealt with staff are amazing repairs team are brilliant sent them my broken sunglasses on a Monday I had them back on the Wednesday Glasses as good as new I would highly recommend the after sales is brilliant.

This is the best customer service I've ever experienced in anything. Not only that but these are unequivocally the best product on the market. I had my eyes lasered 10 years ago and they became very sensitive to light. These are the only glasses that are non-prescription which really work. The quality of the lenses are unbelievable in comparison to Oakleys, Raybans, indeed any other mainstream sunglasses. Not only that but if you break the arms which I do frequently because I've got small children, a dog and a boat, you send them back for a small fee and they replace them instantly.

Best pair of sunglasses Iv ever owned & to top it off their customer service is exceptional. Thank you for the wonderful service ! I will never own another pair of sunglasses

I'd damaged my lenses whilst on holiday and noticed their repair service. I completed the simple online form and then followed the instructions and sent of my glasses. I received a quick response from their team, was well informed throughout and the repair was excellent and included replacement nose and ear guards as part of the service for no additional cost. It feels like they are new again.