Maui JimReviews of mauijim.com

I stepped on my Maui Jim’s coming back from holiday in the airport car park - they fell off my head on to the tarmac..!! I was raging, and expected another £160 to replace them! Contacted MJ who told me to send the shrapnel in for assessment, which I did. For £12 or so, the glasses were sent back, promptly, as new. Superb customer service and highly recommended. I won’t be buying anything other than MJ in any future purchase, and recommend MJ to friends and family whenever the conversation comes round to sunglasses.

After snapping the left hand arm of my wife's sunglasses Maui Jim's repair team effected a swift repair. Even though they were well out of warranty Tony replaced both arms and nose pads and also included a brand new soft case. We experienced an unbelievable level of customer service on this occasion for which we are most grateful. A rare thing indeed these days. Thank you very much.

I would like to inform potential buyers that this product is worthy of the price, you get what you pay for. Maui Jim sunglasses are made very well of high-quality Materials. I have owned several pairs and would encourage people to look into their special additions and releases. They have some that are in support of European football/soccer teams. Also, they have the best polarized lenses on the market. I live here on Maui and I wouldn’t wear anything else. One of the toughest things about living on island is when you forget your Maui Jim Sunglasses as you head out the door, No better reason to have a second pair in your glove box. Aloha

This is my second review of this company. I gave them 5 stars last time, I would give 10 if available. From a product perspective they are simply the best sunglasses that you will ever try. We now have 12 pairs in our family, some for sports, others for fashion but all for the safety of our eyes and the incredible optics these lenses deliver. As for customer service they are simply world class and above. I have had to return a couple of pairs over the years due to damage and they have always come back like the day I purchased them. Nothing is too much for them. They may not be the cheapest pair of sunglasses you will purchase but once you have worn them you will never go back to inferior sunglasses. Thank You Maui Jim. You are outstanding.

I love my sunglasses. Unfortunately, I stepped on them and needed to send them back in for repair. After a series of confusion, Vickie in Customer Service made it all right. She was polite, positive, and cheerful. Great sunglass, great customer service!

These are optically superior to most other makes, and look great. The frames are bendy and resilient but nevertheless after much abuse an arm broke. I dropped into their office in Guildford uk, they replaced both arms and both nose pads in 4 minutes totally free of charge. They have me as a customer for life!

We sent my wifes Maui's in for a broken arm . Simple easy small charge ( cheap) and 1 week later like new. We have 4 pairs over years , and love the weight lens colour and performance.I gave up my Randolph pilot glass's for these no comparison.I will be a Maui customer for good.

I was already a huge Maui Jim fan due to the quality of their sunglasses but the outstanding service I received when both my husband and I damaged our glasses has me committed to MJ glasses for life! Our glasses where 3-4 years old, I broke the bridge of mine and my husband scratched his lens. I authorized a charge of approx $180. The glasses were returned in less than week, I was only charged $120 and both pair look absolutely brand new. We are very happy!