Mattress FirmReviews of mattressfirm.com

I recently oversaw the purchase of two mattress sets. One for my elderly aunt and the other for her handicapped son my cousin. Antony B. was the knowledgeable no pressure salesman who took them both on a tour of the stores mattresses explaining the feautres of each and the value of the types of moveable frames. Both my aunt and cousin after testing out several mattresses each selected one. Because of their age I insisted that mattress cover be installed during delivery and Antony B. called the deliver service to confirm the value added service was available. At deleivery the value addeds service was unknown to the deleivery persons. I called Antony B.. and he spoke with the delivery lead and he extended his services of placing a mattress cover on both mattresses. The delivery personel were pleasant and efficent. Best of all both my elderly aunt and cousin are very pleased with their mattress purchase. In addition a 5-days are delivery Antony B. called to status the overall delivery experience which was 5-star. So was our sale by Antony B.

Bought a sleepy Cerda matthis calking size from nia, who was a wonderful sales lady very helpful and everything went smoothly. The price was very good and. Being a cow king it took a little longer to get so I waited a week. And the delivery service hadn't here at the time they promised and everything went smoothly. And I'm very happy and I would rerecommend this mattress company to anyone who wants to buy a mattress. Be sure to go to nia at the Antioch office. She's the one that I spent most of my I negotiating wit will.

Our Hanover PA salesperson, Kyle Morgan, was amazing. He knew the in's and out's of every brand and followed up the next day with an email concerning all the specs for each part of the split King options that we were interested in. We showed up again two days later and he remembered us and our specific needs. Such an impressive sales and manager professional.

This review is for Mattress Firm in Valencia California. I put my mattress receipt between my mattress and box springs in case there is a problem I know where it is. The other day I found it while rotating the mattress and realized it was almost 20 years old. Yikes! At 74 I have been experiencing lower back pain and a MRI confirmed I have spinal stenosis and disc problems. It was time to get a new mattress. It is such an important and difficult purchase to make so I did some homework and headed to Macy’s to check out their end of year sale mattresses. I found one I liked but the salesperson said his shift was over and he was leaving and there was no one else to cover his department It was 6pm and the store didn’t close until 10pm. This was not the customer service I expected from Macy’s on a major purchase. Yesterday I went to Mattress Firm in Valencia to check out their options. Their online store and reviews were spectacular. The explanation of return policy and delivery charges were clearly explained. Their sales assistants all had extensive hours of education in mattresses, that can’t be said for Macy’s. I showed up on New Years Day close to their 7pm closing and was warmly greeted by Corrine. We sat and chatted about my needs and about which mattress at Macy’s felt “right” to me. She took me to a different brand and said it should be a very comparable feel. It was! I tried mattresses from all the brands at all the costs and the Queen Sealy on sale for $897 was the perfect fit for my inner Goldilocks…it was “just right”. I wanted an adjustable bed frame with all the bells and whistles and purchased a top of the line version at a nice discount since the basic $300 adjustable frame came free with the bed. I spent as much on the frame as I did for the bed but know that the options for raising my legs will help with inflammation. The comfort level of my bed has been multiplied many times by the addition of the adjustable frame. It is a quality product with a five year warranty. My delivery is tomorrow and I can’t wait to try my brand new adjustable bed. Thanks Corrine for making one of the most difficult shopping decisions of my life so easy. As a customer, you won’t be disappointed in the wide selection and competitive pricing at the Mattress Firm. Corrine’s knowledge and friendly professionalism made this difficult dreaded task a very pleasant and rewarding experience.

Nate, the store manager of Guilford and Groton, was our sales person, and he took a personal interest in our answers. He was not pushy and clearly cared that what we got, was exactly what we wanted. He listened closely and worked with us. We entered not planning on getting a mattress, but given the level of care and professionalism that he showed, I felt comfortable deciding to go ahead and buy a mattress. He laid out our options clearly and was highly patient during my information gathering session. I'd highly advise you to come and see Nate for your mattress needs and will be directing any and all people who ask me for advice of where to go, to go to Nate or his team where they will have a great, non stressful and deeply informative buying experience.

I bought a memory foam full sized mattress today from the Woburn, MA store. The manager was the only one working and couldn’t have been more accommodating or professional. He gave me a great deal without me even negotiating. The Sleepy’s mattress I bought is high quality. Don’t make the mistake of buying a mattress online without testing it out first. Mattress Firm gives a four month guarantee too.

My experience has been a positive one. I have been dealing with Tyler, at the Mattress Firm in Knoxville, TN, and he was very helpful, and has provided support throughout the entire process. My new bed is scheduled to be delivered next week, and I will come back and update this review once the process is complete.

Purchased a mattress for my elderly Mom to be delivered to her assisted living. Tim , the sleep expert at the location in Delray Square at 4779 W. Atlantic, was very knowledgeable and not pushy. He helped me find the perfect mattress. The delivery people were on time, and very professional. Highly recommend!