Matrix Limos WorldwideReviews of matrixlimos.com

Pickups were on time. Driver was polite and focused on driving

Nice upgraded suv as a surprise and I appreciate little touches like an iPhone charger and cold water bottle too. All very thoughtful.

Professionalism: contacting us in advance, making sure that we have a way of contacting them, giving clear instructions on procedures, showing up on time, being pleasant and kind, not minding when we don’t feel much like chatting after a 5 1/2 hour flight and four hour time change.

Drivers are always on time and professional.

I've used Matrix for airport runs for years. They are extremely reliable, plus lately they've installed even more technology to make the experience even smoother. Their drivers are always professional and polite and the cars always clean.

All went very smoothly prior to our landing. When we actually landed, I called Muhamadou as per his instructions to let him know we landed, but would be a few more minutes until we existed the plane due to an electrical malfunction. Once off, called him again to let him know we would be outside shortly, but he told me he had gone back to the gas station and he would call me when he was coming. We were outside at 4:40 pm and by 4:50 pm when he still hadn’t called, I called him again to find out where he was snd he said he was waiting in line for gas?! I told him to please come get us immediately. He said he’d be there shortly. At 5 pm when still not there, called again and he said he’d be there in 3 min. He finally showed up at 5:10 pm, having made us wait outside almost 30 min to he picked up. Very unhappy with this service.

The driver, Melik, who picked us up at JFK Terminal 1 was very courteous and professional. We especially liked his white, Jeep Wagoneer, SUV.

the driver ws excellent and extremely helpful. I do have a question about my bill. I noticed you charged me $32.00 for tolls. On both bills. This is quite high since i know the tolls do not cost $32. even if charging for round trip I would like this corrected. I believe this is a fair amount should be $20. 00. I have been a long standing customre. MUch appreciated. Loretta Spennato