Matrix Limos WorldwideReviews of matrixlimos.com

Raja was punctual, pleasant and attentive.

I have been a loyal customer for years. I withstood the deception of ordering a black car then having any old car roll up over and over again. Regardless, this was my first international trip in a while and sadly we were stuck in immigration with 3 other flights arriving at the same time. I texted the driver when we landed that once we get our bags, I will call him. It took us over an hour to get out. He kept calling and calling but answering calls in immigration is not allowed. A few days later I see they charged me $40 more than the quote. They claimed it was because I made them wait and did not return the driver’s calls. What?!! I am In immigration!!! Do you think we were in a cafe sipping coffee? I spoke to multiple people at Matrix who gave me the same explanation. Where was this disclosed on the site or my confirmation? They kept saying “well you did not pick up the phone” to which I replied, “well you never left a message!” They obviously do not value a long-time customer so no worries…I’m done and will find someone else. Horrible!

Very prompt and extremely courteous.

Not much more you can ask for in an airport ride than being on time in a clean luxury car with a friendly driver. I will use this service again...

Last night 12/3, my driver Mohammed was amazing. He was prompt, communicative, helpful and a great driver like all MATRIX drivers. Additionally his upbeat personality lifted my spirits after my 2 hour delay. Instead of feeling worn out I was upbeat! His good mood was contagious. Thank you, Roberta

Exceptionally easy to book and personable, professional driver. A very smooth experience from start to finish. I would definitely recommend their service!

Excellent, friendly drivers. On time and prepared. I’ll keep coming back.

Driver arrived early and brought us to our destination on time. Highly recommend this service. Only issue was received a text and email an hour after drop-off that a driver was waiting to pick us up. Called Matrix and was told it was just a technical issue.