Chris
Very disappointed
Joined up, went for the cheapest package available as work was quiet at the time and it is fairly pricey. Still shelled out $2500 for a 4 date package. But I thought ok, you get what you pay for. Or do you? After paying and an initial flurry of activity, background check etc......silence. Then I got offered a date with a woman older than myself which I turned down, which was met with disapproval and an argumentative response from my very young sounding matchmaker. I then told her I no longer wished to deal with her and I wanted to speak to a manager. A couple of days later I got a call from my new matchmaker and within a few days she set me up on a date with a woman who could not have been more of a mis match for me. Complete opposites, with nothing in common. And since then, silence. I don't want to call and ask whats going on because I know I'll immediately be paired with someone, anyone, to reassure me that I'm not forgotten. On the other hand I'm wondering if I don't call them, will I ever hear from them again? In my opinion, a waste of very hard earned money.
Response from The Matchmaking CompanyJun 5, 2026
Chris, thank you for sharing your feedback. We’re sorry to hear that your experience has left you feeling disappointed. For clarity, your membership included 4 contracted introductions, and matchmaking is a highly personalized and feedback-driven process. While we understand that not every introduction will align with your expectations, introductions are selected based on multiple compatibility factors, including relationship goals, values, lifestyle, and preferences. We also want to clarify that presenting a match outside of a preferred age range was intended as an opportunity for consideration, not pressure, and we regret if the conversation surrounding that introduction left you feeling unheard. After your concerns were raised, a different Matchmaker was assigned in an effort to better support your experience moving forward. Matchmaking timelines can vary based on compatibility, availability, and mutual interest, and periods between introductions do not mean a client has been forgotten. Our goal is always to make thoughtful introductions rather than simply present matches for the sake of activity. We appreciate your feedback and remain committed to utilizing the information you've provided to continue refining future introductions as we move forward.




