Ken
We're very early into the process and…
We're very early into the process and am glad I have the opportunity to provide input. Here's a few items, the first is probably the cause of most of the issue. - Why assign a new client to a Matchmaker thats on vacation for a stretch of time? As a result I felt like I talked with a few that were filling in. Being new, I wasnt sure who was a coach, who was a Matchmaker. Communication is better since return from vacation. - The 1st match was a major disappointment. The introduction was on the high end of my age scale preference. She was on the lower end of the attractivenss scale preference. She mentioned I was her 4th or 5th introduction... Hoping we do better going forward. Lastly, -While the suport material covers relevant topics, it would be helpful if they were a little more age specific. Look forward to a good match!
Response from The Matchmaking CompanyOct 23, 2026
Ken, thank you for your thoughtful feedback! We understand your concerns about the initial communication and first introduction, and we're glad things have improved. Matchmaking is a personalized, feedback-driven process, and we look forward to using your input to refine your search and create a more positive experience moving forward!