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Horrible experience.
Horrible experience. I placed an order for a Nintendo Switch on massgenie.com on 6/25 today is July 8 and the item is still not here. i had to call Mass genie because order was "pending" for almost a week. after that, seller printed a label on July 1st with an estimated delivery of July 8th. today is July 8th and tracking number that seller just gave FEDEX the package today. My son has been waiting all this time and I dont know if he will ever get this one. I don't even know if seller will send the right item or its just a scam and killing time.
Response from MassGenieJul 9, 2019
We sincerely apologize for the delay in your order. We didn’t expect such an event to occur. We are assuring you that we are planning to do all that we can so as to make sure that you get your order shipment very soon. In case you have concerns or further questions, please call us on 888-572-6193. Thank you.