Mason GenieReviews of masongenie.com

The communication has been great, even when I struggled to get it working in the beginning, they answer emails immediately. The product is also amazing. I purchased the Mason Genie.

The attention paid to a service concern. Everyone was empathetic and understood my problem and bent over backwards to help me with a solution. And the problem didn't even originate with the company or the product. They are customer service oriented to the max. God speed to the company and it's employees.

Package was never delivered to me. No phone number for Mason Genie to call them. They have ignored my emails. And I think their messenger responses are automated, no human involved. I am disputing the charge since they clearly do not care about their customers.

thank you for your great customer service

Immediate response to my email inquiry.

That had to be the fastest reply ever. Greatly appreciated.

Great customer support. As soon as I ordered it, I noticed the shipping address was incorrect. They responded immediately and got it sorted out. I can’t wait for my order to arrive.

Accidentally ordered. Quick response. Great customer service