Mashable is a global, multi-platform media and entertainment company.
Mashable (mashable.com) has 118 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Media & Information · Stanfordville, New York
Excellent
Media & Information · Rochester, New York
Excellent
Media & Information · New York, New York
Excellent
Media & Information · CtAlbany, New York
Excellent
118 approved reviews, newest moderated first
surfer2003
Bought something almost 2 months ago and still haven’t received it (It’s almost Feb). Poor customer service with no answers. Asked for a refund and no answer. My recommendation, dont buy anything from here.
Michele C.
I purchased a pair of bamboo blend sheets from this place. Looked all over the internet to find out what other fiber was used since "blend" implies there was something besides bamboo fiber but wasn't able to find an answer. It turned out those do NOT breathe at all so I suspect the other fiber is polyester. After 2 sleepless nights I decided to return them but was told Sorry we do not accept returns. So now I have a pair of $ 50 sheets that I cannot use. Will never buy anything from them again.
Salami F.
I bought a course on the 1st of January 2019, I made mistake with my email address while purchasing the course and I could not redeem the code for my course due to this. I have sent several complaints to their support but no response. I am really disappointed and unhappy due to this. I hope I can still redeem my code.
Sanford M.
Purchased a pair of wireless earbuds. They don't hold a charge 90 days later. Contacted Mashable. They won't replace or refund because it's past their 30 day policy. Really? I will not purchase anything else from them as they do not back the products they sell.
Robert J.
They never sent the product I purchased and have never responded to my emails. Never order from them!
Erika F.
Purchased a really neat gift for my daughter awhile back from the Mashable Shop. Came right away and she loved it. Just recently purchased an online course bundle for Illustrator as well and very satisfied. The Mashable Shop is actually my favorite part of the site!
Liz
They are THE WORST! They sent me the wrong product and then refused to replace it with the correct product. If I could rate them as 0 stars I would. I wish I had read reviews before ordering. I hope someone reads this and decided NEVER to deal with Mashable.
Donald L.
Dont need to go into detail here as so many others have already. They took my money but 6 weeks later i still dont have the product and they are refusing to give my money back. I hope they crash and burn as a company, maybe the worst ive ever dealt with. I wish i had the time and resources to sue them, ive never felt this way about a company in my life.